Job Description

Job Vacancy: Account Coordinator

Location: Nairobi

Our client, an international organization who is a leading provider of Transportation, Mobility and Food delivery services is seeking to recruit an Account Coordinator.

Duties and Responsibilities

• Work to drive operational excellence while furthering the client’s most important restaurant relationships.


• Responsible for providing exceptional data-driven consultation to support a portfolio of restaurants at scale.


• Explore and uncover the needs of our restaurant partners and execute on special projects to help restaurants optimize their business.


• Maintain relationships with the highest value restaurant partners by providing live support on various platforms such as emails, phone calls, messages, and WhatsApp.


• Provide guidance to our highest value restaurant partners, including live consulting to help restaurant partners optimize value they extract from our platform.


• Help ensure successful launches when priority partners are involved.


• Utilize dashboards to monitor business and operational impact of new policies and products.


• Help design processes, structure, and tools to effectively shape the organization and bring best practices to all client markets.

Qualifications and Experience

• Bachelor’s degree, preferably in a Business Management related field.


• Proven track record in account management or in a client-facing role, and the willingness to learn.


• Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve.


• Ability to coach and motivate partners through challenges and opportunities.


• Demonstrate time management and organizational skills with the ability to multi-task and prioritize based on impact.


• High energy- take ownership of Account growth and delight our client partners.


• Experience in the restaurant or hospitality space a plus.


• Experience with Excel, Google Sheets, Google Presentations, and Salesforce a plus.


• Exceptional time and deadlines management skills; ability to lead, organize, prioritize, and manage a team to drive goals and objectives.


• Adaptable and flexible; responsive and resourceful in a fast-paced business.


• Superior verbal and written communication skills.

To apply send your CV to: applications@flexi-personnel.com latest by 19th November 2021.

Indicate the role applied for and salary expectations on the email subject.

NB: Flexi Personnel does not charge candidates for job placement.

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