Key responsibilities:

• Sales / Debtors Management for retail customers (Flamingo, Bakker, Carrefour, Spinneys, Qatar & Oman)


• Prepare AAA and Forest gate flight advices and forwarding the same to Flamingo on a timely basis


• Preparation of shipping invoices and Final invoicing in Quick Books for all export customers.


• Responding to customer queries and claims/discrepancies


• Sending out invoices to customers on daily basis


• Provide cover for Reconciling & maintaining customers’ statements of accounts


• Handling all queries from customers’ accounts statement & solving them


• Provide cover for Debt collection – following up on customers for payments


• Preparing invoices for all local customers every day,

Claims for Local AAA Clients

• Compiling all claims for posting into Veg Manager


• Upon approval by Finance Director/Commercial Manager, posting claim into


• Quick Books for credit note to be issued


• Ensure any offloads are timely communicated to Customers


• Issue amended Phyto documents for excess shipments with email approval from either S&L Director or Finance Director

Documentation

• Send daily shipping invoices to the Airport Office and shipping Agent


• Any other duties as may be assigned from time to time by the immediate supervisor, manager or senior management

Key Metrics:
Daily

• Send Flight Advice to Flamingo by 9:30 am


• Issue daily Sales Report by 10am to Finance Director


• Summary of shipping invoices by 2.30pm to the Airport


• Prepare daily shipping documents by close of business each day (readily available for verification by Sales & Logistics Director)


• Follow up and investigating on local sales discrepancies.


• Posting pf payments and allocation of open balances against the payment.

Weekly

• QuickBooks vs Veg Manager invoice reconciliation by Saturday 12pm midday


• Preparation of Sales reports for Management decision on weekly basis – Every Saturday by 12pm midday


• Uploading of flamingo pricing into veg management.


• Sending out statements to the customers.


• Monthly Produce a report showing all Rebates from Majid – by 5th of every month Prepare monthly claims report for AAA local clients.