Job Purpose

The purpose of this position is to assist the C.E.O in the carrying out of human resource functions, general administration/maintenance of the hospital and its processes, and ensuring effective running of the C.E.O’s office 

Roles & Responsibilities

Human resource duties:

• Scheduling job interviews and assisting in interview process


• To plan, define, implement and monitor employees performance objectives/ indicators, and review performance outcomes


• Analysis of performance data to evaluate the performance achievements, challenges, and areas for improvement of the employees/ teams/ organization; and dissemination of reports and feedback to relevant stakeholders.


• Provide support, guidance and training to personnel as required. Participates In the review of training needs of staff making appropriate proposal to meet identified needs.


• Prepare and provide advice to staff members on specific entitlements.


• Assist in the interpretation and application of staff rules, regulations and procedures ensuring uniform application.


• Ascertain human resources requirements for the hospital ensuring the timely advertisement and filling vacancies.


• Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.).


• Serves as a point person for all new employee questions.


• Control the maintenance of the personnel records in the office, ensuring that outstanding queries receive timely response, after due analysis maintains and monitors leave records and overtime.


• Participate in staff appraisal


• Maintains employee information by entering and updating employment and status-change data.


• Maintains employee confidence and protects operations by keeping human resource Information confidential.


• Submits employee data reports by assembling, preparing, and analyzing data.


• Ensuring background and reference checks are completed


• Overseeing the completion of compensation and benefit documentation


• Maintaining current HR files and database


• Maintaining records related to grievances, performance reviews, and disciplinary actions


• Performing file audits to ensure that all required employee documentation Is collected and maintained


• Completing termination paperwork and assisting with exit Interviews.


• Perform other HR duties as required.

 Administrative assistant duties:

• Ensure that the hospital’s calendar of events is implemented as scheduled


• Assist in monitoring and reporting on the daily operations of the hospital


• Assist with preparation of monthly, quarterly and yearly progress reports.


• Handling of the hospital correspondences and keeping such files


• Act as a liaison between the C.E.O’s office and internal and external parties


• Managing an active calendar of meetings and appointments for the CEO, be able to anticipate the C.E.O’s next move


• Manage the communication in and out of the C.E.O’s office


• Prioritize and follow up on incoming issues and concerns addressed to the C.E.O, including those of a sensitive or confidential nature and determine the appropriate course of action (in consultation with the C.E.O as appropriate)


• Follow up with key contributors to the C.E.O’s projects and maintain the timeline around deliverables, keeping the projects on task.


• Produce all necessary documents, reports and presentations for the C.E.O


• Organize and maintain the C.E.O’s office


• Other duties and responsibilities as assigned by the C.E.O

Qualifications

• Degree or higher diploma in Human resources management


• Active registration and good standing with IHRM


• Five years working experience, with two of them in a supervisory/ mid-level management role


• Proficiency in Microsoft Office suite


• Performance contracting and management skills


• Additional training in business management or administration will be an advantage


• Previous experience in customer service will be an added advantage


• Great communication skills


• People skills


• Self-driven and able to work with minimum supervision