Administrative Assistant, Alumni &Student Affairs at Kenya Institute of Management (KIM)
- Published date: March 27, 2024
- Category: Administrative & Office
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Key Responsibilities
- Ensure timely update and maintain up to date membership database and members directory as per the communication received from the members.
- Recruitment of new members both individual and corporate.
- Assist in the creation and development of membership and marketing material e.g. letters,
- new member welcome packs, newsletters, communications, member questionnaires and brochures.
- Ensure timely dispatch the Management Magazine to members and Branches.
- Responsible for preparation and ensure timely dispatch of membership cards and certificates.
- Print and dispatch invoices to members whenever the subscription fall due.
- Assist in the development of the membership recruitment and retention strategies.
- Keep records and produce detailed reports on recruitment and retention activities,
- marketing campaigns, members behaviour and responsible for general office administration.
- Handle inquiries from members and ensure timely response to enhance customer satisfaction.
- Assign tokens for members for voting, vetting nominees and processing their payment and ensuring they are well updated.
- Actively engage in marketing membership to be able to be able to meet the set recruitment targets.
- Any other duty that may be assigned from time to time by your supervisor.
Skills And Competencies
- Computer Literacy (Management Information Systems)
- Knowledge of Enterprise Resource Planning
- Customer Service skills
- Knowledge & Experience Required
- Diploma in a relevant field from a recognized institution.
- Two (2) years of relevant work experience
Method of Application
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