Job Description

AFCL Collection Executive Job vacancy in Nairobi, Kenya 2019 

Career Employment AFCL Collection Executive Nairobi Kenya Feb 2019 

Alliance Finance Corporation Limited (AFCL)

Job Title: Collection Executive

Job Purpose: This position is responsible for Collection / Recovery of outstanding in Auto Business

Division and Department: AFCL – Collections

Level / Band: L4

Key Responsibilities:

• Follow-up with overdue customers over phone, serving notices and field visit


• Organize debtor list according to severity of delinquency, ensure all client are contacted and notify reporting manager on difficult accounts


• Keep track of assigned accounts to identify outstanding debts create a list of customers who have not made payments on daily basis and reporting


• Record new commitment to repay debt, determine if debt can be collected and accordingly recommend for recovery


• Accountable for reducing delinquency for assigned accounts


• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.


• Providing customer service regarding collection issues, resolve client discrepancies and short payments.


• Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments and customer reconciliations

Desired Profile:

• Must have Collection / Credit exposure


• Must have excellent communication and inter-personal skills


• Understanding of retail finance


• Must have experience in debt collection and credit management

Educational Qualifications:

• Commerce or Finance Graduate

Relevant years of Experience:

• Between 8-10 yrs of experience (overall)

Competencies:

• Relationship building


• Communication &Interpersonal skills


• Presentation skills.


• Debt Collection


• Credit management

Reports To: Collection Manager

Reportees: N/A

Industry Preference: Bank / NBFC

Location and Vertical: Nairobi

Age Limit: Above 30 yrs

How to Apply

Interested candidates should forward CVs to hr.kenya@tatainternational.com by C.O.B 20th Feb 2019

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