Job Description

Ankole Gril

Job Vacancy: Food Expeditor

Location: Nairobi

Terms of Service: 1-Year Contract (renewable on satisfactory performance)

Salary: KES 35,000 Monthly

Who Are We?

Named after the beautiful, ancient, iconic cattle breed of East Africa, the Ankole Watusi, we aspire to bring
you a unique African steak – house experience!

We invite you to be part of our team by submitting your application to the following role based in Nairobi.

Main Purpose & Scope of the Job

The Food Expeditor will be responsible for maintaining the flow of orders from waiters to the kitchen to
guests ensuring orders are completed quickly and correctly, assisting with the finishing touches on dishes,
and conducting quality control on each dish in accordance with Ankole Grill Limited policies, procedures, and standards established to ensure maximum customer satisfaction

Responsibilities:

• Ensuring orders are being prepared with the correct priority


• Ensuring communication in the kitchen by calling out orders, getting the status on dishes, and calling the waitstaff to serve completed dishes.


• Checks all orders at the kitchen window to ensure that they are correct before they get to the guest’s table.


• Ensuring that all orders are completed in time and with the correct priority.


• Check all completed dishes before delivery for accuracy, portion size, presentation and temperature.


• Performing the finishing touches to completed dishes, such as adding garnishes and removing smudges


• Deliver orders to maintain fast service when necessary.


• Makes follow up on all orders posted.


• Transfer important information between the kitchen and the wait staff (e.g. when a customer has a
  particular request)


• Informing the waitstaff when certain dishes or ingredients have run out


• Keeps the waiters informed of new developments in case of any delays.


• Keeping the kitchen window clean, neat, and well-stocked.


• In addition to the above, the Food Expeditor may be given such other duties, as the Management may deem necessary.

Qualifications

• 3 years’ experience in the hospitality industry in a similar role within a high-volume à la carte restaurant environment


• Diploma or Certificate in Food and Beverage Service and Sales or its equivalent from a recognized
  institution.


• Excellent reading, verbal and written English skills.


• Well-organized with great attention to detail and ability to lead and direct people


• Excellent communication and negotiation skills


• Outstanding coordination and multi-tasking abilities


• Good time-management skills


• Customer service oriented with a lively, energetic, and outgoing personality.


• Be able to remain rational and calm under pressure.


• Be able to stand or walk for an extended period.


• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 kilograms without assistance.


• Tech savvy with a working knowledge of various computer software programs (MS Office, restaurant management software, POS).


• Have a high degree of emotional intelligence and a high level of self-confidence.

Are you interested in this position and do you meet the minimum requirements?

Apply by sending an email with your CV and a convincing cover letter to recruitment@ankole.co.ke

Include passport picture, current, expected salary and notice period with your CV.

Due to the urgency to fill the position, shortlisting will be done on an ongoing basis.

Only shortlisted candidates will be contacted.

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