Our Client, a microfinance bank is looking for an Assistant ICT Manager to join their team.

Overall Purpose of the Job

Responsible for planning, organizing, directing, controlling and coordinating the acquisition, development, maintenance and control of computer and telecommunication systems within the bank as well as ensuring that the management information system is functioning efficiently.

Key Duties and Responsibilities

Maintenance and Control

• Assists in the development and maintenance of software applications


• Spearheads continuous programming and enhancements of BR and ELMA systems to accommodate any new requirements


• Integrates new technologies into existing computer system environments


• Ensures the configuration and maintenance of computers , mobiles, hardware, systems and applications


• Spearheads the installation and maintenance of computer networks (LAN)


• Ensures the maintenance of all application servers hosting various applications such as web, mail, and other systems

Data management, back-up and Security

• Manages data backups and assists in disaster recovery process


• Develops and maintains IT documentation , processes and procedures


• Ensures availability of computer systems and infrastructure


• Ensures IT systems security at all times and aids in the Training of users on IT systems


• Provides end user support


• Performs daily system monitoring, verifies the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifies completion of scheduled jobs such as backups


• Performs regular security monitoring to identifies and prevents any possible intrusions


• Performs daily backup operations, ensures all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks


• Creates, changes and deletes user accounts as per approved policies and procedures


• Repairs and recovers from hardware or software failures


• Coordinates and communicates with impacted users


• Upgrades and configures systems and coordinates the deployment of software that supports infrastructure applications or operational needs.


• Applies OS patches and upgrades them on a regular basis


• Upgrades administrative tools and utilities as well as configures/adds new services as necessary


• Carries out performance tuning, hardware upgrades and resource optimization as required          


• Responsible for the administration of the bank’s intranet and management of the bank’s data center


• Maintains the server and ensures that the server room is kept out of bounds for non- personnel


• Undertakes user training


• Any other ICT related roles in the organization


• Supervise and assign tasks to the ICT Assistants


• Prepares reports as and when required by the ICT MANAGER or board


• Performs any other duties as assigned

Qualifications

• Bachelors in ICT, Computer Science, Information Systems or a related field.


• 2 years working experience in ICT