Branch Manager at SMEP Microfinance Bank
- Published date: March 11, 2024
- Category: Management & Business Development
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
BRANCH MANAGER: – BM/03/24
The successful candidates will be responsible for steering the Branch into high level performance through proper supervision, people management and enforcing a customer-centric culture at the Branch.
Key Duties & Responsibilities
- To champion and support the Spiritual formations and rhythms in the Bank, in order to maintain a focus on the Bank’s Christ-centered culture.
- To promote spiritual growth among fellow staff, customers and other associated parties.
- Take the leadership role at the Branch and mentor the Branch staff towards the achievement of the Banks’ Mission, Vision and the Banks’ Strategic Objectives.
- Ensure the Branch attains the set targets in the following parameters; High standards of Customer Service, Customer Retention, Deposits, Healthy Loan Portfolio.
- Develop and maintain critical relationships at the Branch to enhance business Development
- Enhance relationships with SME’s, High Net worth Individuals, Churches and Institutions to grow business.
- Maintain a balanced portfolio on Church, SME, and Retail and Corporate deposits.
- Implement strategies on penetration of business segments, markets and sectors.
- Ensure growth of non-funded income business including transactional, alternate and direct banking business.
- Ensure staff productivity is maintained through support, mentorship, and TAT and customer service.
- Ensure compliance with both internal and external regulatory requirements.
- Working closely with risk and compliance units to ensure effective controls to mitigate against business risks associated with Business.
Key Qualities, Qualifications & Competencies
- Must be a practicing Christian who lives and upholds Christian Values, with a passion to serve.
- A minimum grade of C+ (plus) in KCSE
- Undergraduate university degree in Business related field
- Professional qualifications in Credit Management (CCP) and/or Diploma in Banking is mandatory
- Minimum of 5 years banking experience; both in Banking Operations and Credit Management, 2 of which must have been in a supervisory or managerial position in a Micro Finance or Commercial Bank.
- Experience in a Micro Finance Institution will be an added advantage
- Must be adept in ICT, and working knowledge of T24 will be an added advantage
- Good people Management skills and proven ability to achieve results through others
- Have excellent negotiation, sales and marketing skills
- Strong customer centric skills
- Excellent report writing and presentation skills.
- Self-driven, results-oriented individual with a positive outlook
- Must have a clear focus on high portfolio quality and business profit
- Able to get on with others and be a team-player with excellent interpersonal skills
- Between 35 to 45 years of age
Method of Application
Qualified and interested candidates who meet the criteria should download the “Job Application Form” at "http://www.smep.co.ke/careers" and send their filled applications to recruitment@smep.co.ke", indicating the Job Title & Reference on the e-mail subject. The deadline for applications is Friday 22nd March, 2024. Only shortlisted candidates will be contacted.
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