Burmese, Chuukese, Tingrinya, Oromo / Amharic Languages Speaking Call Center Agents at Flexi-Personn

  • Published date: May 6, 2020
  • Category: Education, Teaching & Training
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description


Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Burmese, Chuukese, Tingrinya, Oromo / Amharic languages speaking call center agents.


Duties and Responsibilities



  • Assist our client’s community and help resolve inquiries empathetically, accurately and on time.

  • Make well balanced decisions and personally driven to be an effective advocate for our community

  • Investigate and resolve issues that are reported on client platform such as requests for account support.

  • Respond to user inquiries with high quality, speed, empathy and accuracy

  • Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site

  • Identify inefficiencies in workflows and suggest solutions

  • Recognize trends and patterns, and escalate issues outside the company policy to the global team


Qualifications and Experience



  • Between 18-30 years.

  • Must be living in Kenya.

  • Must speak fluent English and One among the stated languages above.

  • High school education mandatory. College education an advantage

  • Must be currently unemployed or working as a casual

  • Must possess strong interpersonal skills, verbal and written communication skills and most importantly empathy

  • High affinity and cultural awareness of political/social situation regarding the relevant market/region



 

Method of Application



To apply send your CV to: wambua@flexi-personnel.com.


Indicate the Language you are familiar with on the email subject for easier retrieval and placement.


NB: Flexi Personnel does not charge candidates for job placement


Share by email Share on Facebook Share on Twitter Share on Google+ Share on LinkedIn Pin on Pinterest

Apply Now

Related jobs

  • ECDE Teacher at Missions of Hope International (MOHI)
    Jobs in Kenya

    Qualifications for ECDE Teacher Minimum of ECDE Certificate/Diploma from Kenya National Examination Council. Registered with TSC. Must have experience and training in CBC. Relevant experience inECDE and particularly in the new curriculum. 
Proficienc...

    May 4, 2020

    Ksh Not mentioned


    Apply Now

  • Primary School Teacher at Missions of Hope International (MOHI)
    Jobs in Kenya

    Applicants must have a minimum of P1 Certificate from Kenya National Examination Council and be registered with the TSC. Proficiency in English & Kiswahili; both written and spoken is required, and relevant teaching experience an added advantage....

    May 4, 2020

    Ksh Not mentioned


    Apply Now

  • High School Teacher at Missions of Hope International (MOHI)
    Jobs in Kenya

    Job Details Applicants must have Education Degree or Diploma from Kenya National Examination Council and be registered with TSC. Proficiency in English & Kiswahili; both written and spoken is required, and relevant high school teaching experience...

    May 4, 2020

    Ksh Not mentioned


    Apply Now