Claims Analyst - Loader at APA Life Assurance Company Ltd
- Published date: January 29, 2024
- Category: Administrative & Office
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
KEY PRIMARY RESPONSIBILITIES
- Claim Documentation: Assist in the collection and verification of claim documents, ensuring that all required information is complete and accurate.
- Confirmation of membership, validity, and benefits before processing claims.
- Data Entry: Enter claim data into the company's claims management system, maintaining the integrity and confidentiality of sensitive information.
- Record Keeping: Maintain organized records of claims, correspondence, and documentation to ensure easy retrieval and audit compliance.
- Claim Verification: Collaborate with claims assessors to verify claim details and support the investigation process.
- Customer Service: Offer exceptional customer service by addressing claimant inquiries and concerns professionally and empathetically.
- Compliance: Ensure compliance with industry regulations, company policies, and ethical standards in all claim-processing activities.
ACADEMIC QUALIFICATIONS
- Diploma / Degree in any related field
JOB SKILLS AND REQUIREMENTS
- Computer literate
- Decision-making, Planning, and organization skills
- Good Communication and interpersonal skills
- Good analytical skills and keen on details
PROFESSIONAL QUALIFICATIONS
- Insurance certificate/diploma
EXPERIENCE
- At least 1 year in health claims processing in a large busy organisation.
Method of Application
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