Job Description

Client Development Assistant Job in Nairobi, Kenya 2019

Career Employment Client Development Assistant Nairobi Kenya June 2019

Client Development Assistant

Our client, a law firm is looking for an ambitious and energetic Client Development Assistant to join their team.

Responsibilities:

• Conduct regular training on use of CRM system to staff


• Oversee and manage the document assistant in ensuring the CRM system is up to date with all data and content relating to clients;


• Oversee and manage the document assistant regarding training employees on the use of the CRM system


• Assist with implementation of firm-wide client development programmes


• Ensure brand visibility during corporate and other related external events. (E.g. clothing, banners, brochures, seminar packs).


• Ensure adherence of produced material to branding guidelines and specifications.


• Managing operational and administrative elements for effective and efficient delivery of internal/external client and firm events including but not limited to registrations, RSVP & invitation management, liaising with necessary teams, conducting dry runs, etc


• Setting, communicating and maintaining timelines and priorities on every event


• Communicating to, maintaining and developing supplier/contractor relationships relating to events.


• Oversee data and content entry for the Firm’s CRM systems as well as the updating of the firm CRM tool as necessary


• Provide relevant marketing / related materials to the external event attendees beforehand


• Produce post-event evaluation analyses to inform future events


• Research opportunities for internal and external events


• Execute events on time, within budget, that meet or exceed expectations


• Any other ad hoc marketing functions as requested by BD Manager or Head of Strategy: Business Development

Qualifications:

• University degree in business related studies preferred


• Minimum of 3 years of hands-on experience; preferably in a professional services environment


• Strong attention to detail and accuracy


• Advanced skills with Microsoft Excel and high level of proficiency in IT including CRM and data systems and data analytics


• Flexibility with overtime to meet deadlines


• Strong organizational skills


• Good communicator


• Ability to use initiative


• Multi-tasker

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