Job Description

Job Vacancy: Client Service Executive

Our client is a first growing branding company in the region with demonstrated admiration and increased market share.

To continue supporting their expansion, they are seeking to recruit a dynamic, resilient, self-motivated and performance oriented individual to strengthen their Clients service function.

Job Location: Nairobi

Job Purpose: The job holder will be responsible for managing and servicing existing Clients while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue.

Key Result Areas

• Grow and retain existing clients by presenting new solutions to them, develop strong relationships.


• Plan prepares and presents persuasive approaches and pitches to potential clients


• Create awareness of client’s products answering product queries on phone or email and offering advice to clients in order to close sales.


• Come up with effective sales and marketing strategy and execute them to completion to generate revenue


• Negotiate with clients on price, cost, delivery and specifications of products to be offered


• Monitor product delivery quality and advice on best practices to ensure customer satisfaction.


• Prepare and adequately share up to date work status reports with all relevant stakeholders both internally and externally on a regular basis.

Job Requirements

• Degree in Sales and Marketing or any related business qualification


• 3-4 years’ experience in a branding industry, banking, or media houses


• Demonstrated ability to creatively provide solutions from scratch, launch and implementation of brands.


• Passionate in customer management, service delivery and general marketing industry.


• Strong commercial and marketing background.


• Excellent negotiation and presentation skills.


• Self-motivated and ability to work with minimal supervision.

How to Apply

Qualified and Interested applicants should send their detailed CV, indicating their current and expected salaries to talents@balteumconsultants.com not later than 5.pm 20th June, 2020.

Only shortlisted candidates will be contacted.

“Our client embraces equal opportunity for all”

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