Job Description

Collections & Recovery Officer Jobs, Finance Jobs in Kenya, Family Bank Jobs

Are you a go getter, positive minded individual who fits the role profile captured below? There is an opportunity for ambitious, self-driven individuals to fill the above position.

REPORTING TO: MANAGER COLLECTION AND RECOVERIES.

Job Purpose:

The incumbent is responsible for the overall management of the Debt Recovery Unit and recovery of the bad and doubtful debts.

Key Responsibilities:

• Demand and enforce repayment of the bad debts.


• Negotiate for repayment with bad debtors during recovery enforcement process.


• Monitor arrangements for payments from bad debtors.


• Attending public auctions as Family Bank representatives.


• Attend/appearing in court for hearings when required as the Bank’s representatives.


• Liaison with lawyers in recovery matters.


• Under the guidance of the Assistant Manager, issue instructions to professional valuers to re-evaluate securities held in preparation of realization.


• Liaise with auctioneers in the realization of securities and monitoring auctioning process to satisfactory conclusion.


• Liaise with Legal Department recovery litigations and where legal interpretations are required.


• Managing effective relationships with internal and external customers.


• Ensure effective communication to internal and external customers in writing (correspondence), on phone or in person.


• Check and verify the accuracy, completeness of the documents against the checklist provide according to product lines; KYC/AML compliance requirements.


• Prepare, submit detailed and accurate reports from recovery assignments making actionable business-oriented recommendations to management.


• Maintain a proper Debt Recovery documentation.


• Ensuring compliance to regulations and the Bank’s policies and procedures.


• Maintain the set budgets.


• Evaluate cost/benefits, identify appropriate alternatives and make innovative initiatives to improve work efficiency.


• Any other official duty that may be allocated by management from time to time.

The Person:

The ideal candidate must possess the following:

Qualifications:

• Holds a Bachelor’s Degree in Business, Accounts, Finance or related field.


• Professional Credit or Debt recovery qualifications a plus.


• Have a minimum of two (2) years practical experience with proven result oriented track record in recoveries.


• Experience in banking & legal/Credit background is a plus.


• Honest and with high integrity.

Key Competencies and Attributes:

• Personality: A go-getter, good negotiator, enthusiastic, results oriented with excellent communication and social skills.


• A forward planner with clear focus, mature, reliable, hardworking and able to work without supervision.


• Sound knowledge of the Bank’s policies and procedures


• Computer skills: adept in use of Ms Word, Excel, Access, PowerPoint, Internet and email.


• Honest and with high integrity.


• Results oriented with excellent communication and social skills.


• A forward planner with clear focus, mature, reliable, hardworking and able to work without supervision

How To Apply

ALL applicants MUST apply online to the email; recruitment@familybank.co.ke; closing date is 28th January 2020. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.

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