Job Description

PATH is currently recruiting for an experienced, resourceful, and energetic Communications Officer to support Digital Square’s efforts to share its learning and expertise, to tell its story more broadly, and to convey the impact of Digital Square’s work. The Communications Officer is an integral member of the Digital Square team who will work with team members across the initiative to fine-tune and implement Digital Square’s communications strategy and workplan for primarily an external audience. This position will be filled by a highly competent communications professional who has excellent writing skills in English, sophisticated decision-making abilities, and an open and collaborative attitude. The Communications Officer will join a robust multi-country team and will report to Digital Square’s Senior Communications Officer.

Responsibilities:

• Execute and support Digital Square’s communications workplan, including the development of key messaging and content to share insights, contributions, and learning. This includes the production and/or dissemination of briefs, reports, case studies, presentations, fact sheets, talking points, infographics, videos, blog posts, social media posts, success stories, and other digital content.


• Partner with team members to identify areas of learning, expertise, impact, and success, and translate this content into compelling communications materials for a variety of external audiences—ranging from global digital health innovators to public health officials in low- and middle-income countries.


• Collaborate with Digital Square country implementation teams to develop a core suite of collateral about their digital health work, including success stories, presentation decks, and other overview materials.


• Support communications about Digital Square’s portfolio of COVID-19 activities, including our partnership with the UNICEF/WHO Digital Health Centre of Excellence (DICE) and sharing best practices for adapting and scaling digital health global goods for COVID-19 response and the post-pandemic context.


• Plan, draft, implement, and monitor social media content and campaigns with the goal of optimizing reach and engagement. Using a strong understanding of various social platforms (including Twitter, LinkedIn, and YouTube), create and execute on a social media strategy that is tailored to each platform and fits into Digital Square’s broader audience strategy and goals.


• Ensure that all external communications products and activities are in-line with PATH’s and Digital Square’s communications policies; review content to ensure it is on-brand, consistent in style, quality, and tone of voice, and in compliance with donor branding and marking requirements, e.g., USAID.


• Develop, review, and edit content for Digital Square deliverables, including copyediting and formatting as necessary, to produce high quality documents.


• Manage external projects or collaborate on production processes and work with designers, editors, and other vendors on materials requiring professional involvement.


• Support implementation of a communications training plan for Digital Square’s team and partner organizations, enhancing the collective ability to tell the Digital Square story.


• Build and maintain strong relationships with PATH colleagues, donors, public and private partners, and the digital health global goods community.

Required Experience

• Bachelor’s degree and a minimum of five (5) years working in communications and/or advocacy fields, with a substantial amount of writing and a strong track record of making highly technical content accessible to lay audiences while maintaining credibility with the technical community.


• Experience developing and implementing versatile and creative external communications strategies and campaigns for global, regional, and national audiences, including policymakers, implementers, governments, and funders.


• Experience developing multimedia and online communications, including social media, websites, knowledge management and storytelling platforms, etc.


• Excellent writing and editing skills in English and a demonstrated capacity to translate sophisticated health and development issues into compelling, persuasive writing.


• Solid graphic design skills including document layout and producing social media graphics and PowerPoint slides.


• Strong interpersonal communication, presentation skills, and relationship-building skills demonstrating a client-centered approach to opportunities.


• Able to work with flexibility, entrepreneurship, and diplomacy both individually and as part of a complex team effort.


• Balances being extremely detail-oriented with thinking about the big picture in a strategic and creative way.


• Knows and cares about engaging and growing audiences, reaching them where they are and in ways that meet their needs.


• Thrives in an environment in which taking charge of initiatives and targets is key, while getting the support needed.


• Experience in global health communications is required, and experience with USAID projects is highly preferred.


• Enthusiasm for digital health is important.


• French language skills are desirable.


• Ability and willingness to travel up to 15% time annually.


• Must have legal authorization to work in the country of PATH location.