Community Service Assistant, Program Implementation at Evidence Action
- Published date: June 10, 2022
- Category: Management & Business Development
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Job purpose
The Community Service Assistant (CSA) position is primarily a field-based position which plays an important role as an interface between Dispensers for Safe Water (DSW) and the communities it serves. This position ensures a sufficient and uninterrupted supply of chlorine and service/maintenance of the installed chlorine dispensers. This in turn enables the community to access safe water hence improving their livelihood through the reduction of waterborne diseases.
Duties and responsibilities
- Conducting dispenser hardware service and maintenance through regular spot checks to ensure proper functionality
- Installing chlorine dispensers whenever necessary, in line with the organization’s protocols, specifications and guidelines
- Delivering chlorine, via motorcycle, to chlorine dispensers located at water points, as assigned
- Ensure safe handling and accountability of chlorine and dispenser part stocks in the store, office and designated sites
- Proper record-keeping by completing relevant forms, documents, and records that are important in inventory tracking
- Engaging the target community and promoter volunteers to promote dispenser usage, handle any/all possible challenges, and report the same to the supervisor
- Collecting all field data for program assessment and accountability, by use of smartphones
- Maintaining high integrity and stewardship of the organizational assets and program field materials assigned for work execution
Key Performance Indicators
- Adoption Rate
- Dispenser functionality rates
- Sustained Functional Dispenser numbers
- Promoter retention
Qualifications
- Minimum-KCSE graduate C- grade and at least a Certificate in communication, Community work, Social work, project management or equivalent.
- Certificate in computer skills in MS office suite.
- Stock management experience/qualifications are an added advantage
- 1-2 years of experience working with communities or social enterprises/NGOs
- Motorcycle riding experience with a valid driving license from a recognized driving school is a MUST
- Fluency in English, Kiswahili
Required Competencies and Attributes
- Excellent communication skills and good public relations
- High-level discipline and good character while engaging with the community and their leaders, program teams and managers.
- Community service attitude/ passion to work in a rural community setting
- High level of integrity and stewardship
- Embraces teamwork and enjoys working in a teamwork environment as a team champion
- Good computer, data entry and management skills
- A positive attitude to work and to develop in a fast-paced work environment
Method of Application
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