Description

• Finacle scripting (SSO, CRM, CORE, C24, FI), Java programming, javascript scripting, customization and enhancements of new and existing functionalities and workflows


• Provide Level 2 (L2) technical & functional and administration support of applications ensuring compliance with business expectation. 


• Development of new inbound and outbound APIs for Core, CRM, SSO, SVS, RI


• Report development 


• Carry out troubleshooting, installation, configurations, correction of scripts including optimizations, guidance, escalations, coordination with vendor & end user training.


• Implement and maintain systems for monitoring/audit of functionalities.


• develop and update technical procedures, release notes/ deployment architectures and desktop instruction documents for all assigned applications.


• Implement changes in parameters, configurations and deployment of patches based on approved Change / Configuration Management process.


• Provide required support for rollout of new functionalities, products, processes, and mandates.


• Provide regular status update of issues / requirements assigned / allocated.


• Adhere to bank’s incident, problem, and change management processes (Ticket assignment and resolution, Problem management to resolve root cause of repeat incidents, attend CAB meetings and verify all changes implemented are properly tested to minimise incidents related to changes).


• Support business in executing UATs.


• Support the execution of design, planning and implementation of bank projects that promote business needs. 


• Ensure security of data and information within the Applications Systems (Data Protection laws apply).


• Support the business continuity management activities (deployment, restoration, failovers, DR testing)


• Training of the application to the relevant support teams.


• Efficient and effectiveness in issue resolution.


• Demonstration of sound technical judgement, communication skills and talented development capabilities. 


• To maintain the Culture Brand of the organization and customer service.


• Contribute to business growth and sales of the organization.

Qualifications

• Bachelor’s degree in IT or equivalent.


• Experience in application system administration skills and certifications for example: linux, microservices, database (oracle, mssql, mysql, db2, postgre, maria, etc), middlewares (weblogic, websphere, tomcat, wildfly, etc) , Java ,sql, Window Powershell, C++, unix scripting, and other related certifications.


• Solid experience in problem analysis and resolution of software problems, proven ability to function in a self –directed environment.


• Experienced in project management and running multiple projects.


• Innovative thinker who is positive, proactive, and readily embraces change.


• Able to operate in a performance driven organization.


• Culturally aware and adept at working across multiple geographies.


• An ability to work in tight deadlines and within constraints.


• Prior experience in clearing, branch operations, trade finance, credit, customizations, reports