Job Description

Customer Care Assistant Job, Current Customer Service Jobs In Kenya,

The Financial Reporting Centre invites applications from suitable individuals to fill the following positions.

REF: CS2/09/2020 – CUSTOMER CARE ASSISTANT FRC GRADE 9  TWO (2) POSTS

 The Customer Care Assistant reports to the Corporate Communications Officer.

Job Description

 Responsibilities

• Attending to visitors/clients;


• Registering and issuing Visitor passes ;


• Ushering VIP Visitors;


• Handling telephone calls and emails for customers;


• Promoting a positive corporate image

Qualifications 

• KCSE mean grade C- (Minus);


• Certificate in Reception /Front Office/Telephone Operations Course or equivalent qualification lasting not less than 3 months from a recognized institution;


• Fulfill the requirements of Chapter Six of the Constitution of Kenya; and


• Must be a citizen of Kenya

Key Competencies and Skills

• Strong verbal and written communication skills;


• Good interpersonal and customer care skills;


• High level of integrity;


• Attention to detail; and


• Proficiency in computer applications skills

How to Apply

If you can clearly demonstrate your ability to meet the specified criteria for any of the above positions, please download  and  complete  and  the  application  form  available  at  https://careers.ksg.ac.ke/  and submit the form together with copies of your academic and professional certificates, testimonials, and your Curriculum Vitae, including among other details, your current position, current remuneration, email and telephone contacts of three (3) referees who are familiar with your qualifications and/or work experience.

To be considered, your application MUST be received online via https://careers.ksg.ac.ke/ by not later than

14^th September 2020, 5.00pm.

Hard copy applications will NOT be accepted.

FRC is committed to availing equal employment opportunities to all Kenyans. Persons with disabilities, the marginalized and the minorities are encouraged to apply.

Canvasing in any manner will lead to automatic disqualification.

Only shortlisted and successful candidates will be contacted.

Shortlisted candidates shall be required to produce during interviews the originals of their National Identity Card/Passport, academic and professional certificates, transcripts, testimonials, and current compliance certificates for the requirements as stipulated in Chapter Six of the Constitution of Kenya.

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