Customer Care Representative Job at Corporate Staffing 2022
- Published date: June 20, 2022
- Category: Customer Service & Support
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Main Purpose of the Role
The incumbent shall be responsible for receiving patients at the reception, bill patients for services required, manage appointments and respond to queries as appropriate.
Knowledge and Experience Required
- Diploma or higher in any business-related field or social sciences.
- Certificate in Front Office/Customer Care Management/ Client Relations/ Public Relations shall be an added advantage.
- 2 years’ experience in a similar role.
- Must be computer literate
- Previous working experience with Hospital information Management and ERP systems shall be an added advantage.
Key Skills and Competencies Required
- Attention to detail.
- Excellent Interpersonal communication and Customer Care Skills.
- Strong communication skills and the ability to converse in the local dialect
- Ability to work well under pressure and thrive in a fast-paced medical environment.
- Willing to contribute to areas beyond formal job description
- Willingness to work a variety of hours as the business demands, including occasionally late nights.
- Able to and willing to work in Nyeri and/or any other place that they may be deployed within Kenya.
- Ability to work effectively both independently and as part of a team.
- Demonstrated ability to uphold and align oneself with the core values of city eye hospital.
Method of Application
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