Customer Service Executives Jobs in Kitengela, Kenya 2019
- Published date: April 1, 2019
- Category: Customer Service & Support
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Customer Service Executives Jobs in Kitengela, Kenya 2019
Career Employment Customer Service Executives Kitengela Kenya April 2019
Job Title: Customer Service Executives
Location: Kitengela
Salary: 20,000/- plus commissions
Number Required: 30
Summary: Our client is an online market place targeting sellers and buyers to interact on the platform.
They are based in Kitengela town and looking to hire a team of 30 young and energetic customer service executives.
Duties and Responsibilities:
- To provide excellent customer service in sales and after-sales situations
- To respond to general customer inquiries and complaints in a timely manner and to resolve issues to satisfaction of customer based on company policy
- Be involved in telesales and online marketing
- Follow up on customers
- To project a professional company image
- Accurately respond to questions and assist customers with product features
- Assist customers with their payments needs and accepting payments
- Maintaining a professional appearance, behavior, and conduct
- Effectively work with peers in a team focused environment
- Perform other duties as required
Key Requirements:
- Form four and above
- Excellent communication skills
- Time management skills
- Telephone skills
- Ability to close a sale on phone/online
- Must have a smart phone or a laptop
- The team will be trained
How to Apply
Qualified candidates to forward CVs to recruitment@britesmanagement.com
Only the shortlisted candidates will be contacted
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