Customer Service Internship Shopit
- Published date: March 11, 2020
- Category: Customer Service & Support
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Customer Service Internships, Internships March 2020, Shopit Jobs
Position: Customer Service Intern
Location: Nairobi
Responsibilities
- Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries.
- Communicating with customers through various channels. Acknowledging and resolving customer complaints.
- Vast product knowledge.
- Ensure efficiency of the customer service process.
- Ensure customer satisfaction through the provision of professional customer support.
Qualifications
- Strong communication skills both oral and written.
- A positive can-do attitude and a passion for the field of
- Must be exceptionally self-disciplined and have a very strong work ethic.
- Strong problem-solving skills, with a bias to a sense of
- Proactive, entrepreneurial and ability to sacrifice to deliver excellent results.
- Personal qualities of integrity, initiative, and commitment to the company’s
How to Apply
Short listing will be on ‘first-come’ basis
No fee is payable by candidates at any point of the recruitment process. Only shortlisted candidates will be contacted.
Interested candidates should send their applications to resourcing@shopit.co.ke
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