Customer Service Internship Shopit

  • Published date: March 11, 2020
  • Category: Customer Service & Support
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description

Customer Service Internships, Internships March 2020, Shopit Jobs


Position: Customer Service Intern


Location: Nairobi


Responsibilities



  • Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries.

  • Communicating with customers through various channels. Acknowledging and resolving customer complaints.

  • Vast product knowledge.

  • Ensure efficiency of the customer service process.

  • Ensure customer satisfaction through the provision of professional customer support.


Qualifications



  • Strong communication skills both oral and written.

  • A positive can-do attitude and a passion for the field of

  • Must be exceptionally self-disciplined and have a very strong work ethic.

  • Strong problem-solving skills, with a bias to a sense of

  • Proactive, entrepreneurial and ability to sacrifice to deliver excellent results.

  • Personal qualities of integrity, initiative, and commitment to the company’s


How to Apply


Short listing will be on ‘first-come’ basis


No fee is payable by candidates at any point of the recruitment process. Only shortlisted candidates will be contacted.


Interested candidates should send their applications to resourcing@shopit.co.ke

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