Deputy Manager at Majid Al Futtaim

  • Published date: July 9, 2024
  • Category: Management & Business Development
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description


Commercial Performance



  • Oversee and implement the commercial policy agreed for the store pricing

  • Oversee the products assortment in the section

  • Negotiate internal promotions with suppliers to enforce the image of discount inside the section (Promo-Book)

  • Monitor the NPS in the section work on improving areas that needs development.


Merchandise and Stock Management



  • Provide input on the price image and freshness image

  • Ensure proper stock management (Preparing stock reports, stock value, control out of stock, stock replenishment orders and merchandise deliveries)

  • Oversee and implement initiatives to ensure lowest waste and shrinkage ratio and control waste items report

  • Control orders and follow up on deliveries

  • Identify slow moving items and stock depreciation in order to help push their sales before expiry, if applicable

  • Maintain the goods in the designated areas and keep them in good condition

  • Manage and control displays to ensure correct pricing and Plano-gram is implemented at all times

  • Control merchandisers’ attendance and performance


Store Service Functions



  • Enforce safety, health and security rules as per internal standards and external rules and regulations

  • Ensure the implementation of the security and hygiene procedures for assets and employees in the section

  • Ensure the team is delivering excellent customer service when answering questions and promoting sales

  • Enforce the application and protection of company’s “Know-How”

  • Attend to customers when they need support and offer solutions


Human Capital Responsibilities



  • Apply and follow MAF Retail’s Human Capital corporate policies and relevant procedures and instructions

  • Develop employee schedule for staff members in team

  • Monitor and observe sales personnel to ensure that they are working according to company rules and work protocols

  • Provide training and feedback to direct reports

  • Provide assistance to newly hired staff to make them understand the work and carry out their duties effectively

  • Intervene during special circumstances, such as customer complaints and issues, to ensure problems are resolved

  • Teach store personnel the importance of good customer relations and its impact on sales and company reputation

  • Motivate sales teams to meet their specific targets by emphasizing on working “better



 

Method of Application


Interested and qualified? Go to Majid Al Futtaim on careers.majidalfuttaim.com to apply

 

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