Overall purpose of the role
The Regional Durable Solutions Secretariat (ReDSS) is a coalition of 14 NGOs working in the search of durable solutions in East Africa. ReDSS Regional Secretariat is based in Nairobi with country units in Somalia, Ethiopia and Kenya. It is a coordination and information hub that focuses on research and knowledge management, programme support, capacity development, policy dialogue, and internal/external coordination. For more information http://www.regionaldss.org

The ReDSS Regional Communication and Learning Coordinator will lead in the development, oversight and maintenance of communication, reporting and learning systems for the regional office and for Somalia in particular. This includes platforms suitable for internal and external knowledge sharing, communication and trainings.

Responsibilities
Production and dissemination of learning and information products

• Operationalize and monitor ReDSS learning framework and indicators and manage ReDSS learning systems to create, share and apply knowledge to achieve ReDSS objectives


• Compile and synthesize information, manage the production and dissemination of a diverse range of information products, internal and external technical briefs


• Develop case studies on lessons learnt, sectorial/thematic issues and manage the development of learning tools and online tutorials


• Manage and update learning templates, dissemination and uptake plans, SOPs and calendars of events and trainings


• Manage ReDSS regional reporting framework with monthly, quarterly and annual reports and related products shared internally and externally

Manage ReDSS communication and branding tools

• Manage ReDSS website, and provide and share regular analysis on its use and what to improve


• Manage ReDSS social media accounts to share and disseminate knowledge and learning


• Support with design of research and learning products


• Produce bi-monthly online newsletters and relevant analytics to ensure its relevance and use


• Maintain ReDSS contact database and manage all communication and visibility components


• Disseminate and promote the use of ReDSS key research priorities and case studies both internally and externally to ReDSS stakeholders

Reporting:
This position reports to the Regional Solutions Manager.

Experience and technical competencies

• Master’s degree in relevant field


• 5-7 years of experience in similar positions involving information management, learning and communications; requiring analysis and presentation of complex information in a simple and accessible manner;


• Strong analytical and writing skills with proven experience in producing high quality learning and communication materials


• Excellent coordination, inter-personal and facilitation and communication skills to build trusted relationships with a wide array of humanitarian and development partners, donors, Government agencies, etc.


• Excellent IT command, close familiarity with the maintenance and management of template-style websites, social media platforms and experience of applying ICT (information communications technology) to knowledge management


• Flexibility, proactive engagement, ability to work under pressure and demonstrate high tolerance for change, complexity and unpredictability

About you
In this position, you are expected to demonstrate DRC’s five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.


• Collaborating: You involve relevant parties and encourage feedback.


• Taking the lead: You take ownership and initiative while aiming for innovation.


• Communicating: You listen and speak effectively and honestly.


• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Conditions

Contract: nine months’ with possibility of extension, subject to funding and performance. Salary and conditions in accordance with the Danish Refugee Council’s Terms of Employment for National Staff in the respective country.

Start Date: May 2021

Duty Station: Nairobi, Regional Office

Commitments:
DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework.