Job Description

Vacant Position: Driver

Location: Mombasa

Industry: Automotive Industry

Reporting to: Service Manager

Salary Range: Kshs 40,000

Job Summary: Our client in leading motor vehicle business is seeking to fill the position of a Driver who will provide a
prompt collection and deliver service and build customer relationships.

Job Roles and Responsibilities

Organise the collection and delivery of vehicles.

• Deliver and collect customer vehicles for service or repair on time.


• Plan cost and time effective routes for collections and deliveries.


• Keep colleagues informed of any delays or changes to plans.


• Ensure detailed hand over /’quick start’ guides are offered to customers for all demo and replacement vehicles.


• Obey road traffic laws and drives safely at all times.


• Note any damage on vehicles being collected and brings them to the attention of the customer and Service Manager.


• Report any damage caused to customer vehicles immediately to the Service Manager.


• Notify the service team of any problems with Dealership vehicles (e.g. courtesy cars) and ensure vehicles are maintained to the required standard.

Build customer relationships

• Act as an ambassador for the brand, always demonstrating a positive and professional image


• Always demonstrate the customer first behavior in all dealings with customers


• Communicate to customers details of work completed, invoice and handover pack on vehicle return


• Report any customer issues promptly to the Service/Sales Manager


• Ensure that any additional service or repair requirements identified by the customer are passed on to the Service team


• Provide a lift service for customers wishing to be dropped off or picked up at a particular location

Work as a full member of the Dealership team

• Support Service and Sales teams to achieve their objectives


• Work with colleagues across the Dealership to investigate and resolve customer complaints


• Maintain a professional manner and high standards of personal and vehicle presentation at all times


• Adhere to legal, environmental and health and safety requirements, ensuring the safety and security of people, vehicles and property at all times.


• All other duties assigned.

Qualification and experience required

• KCSE Certificate


• Driving License


• Three years’ driving experience


• Certificate of Good conduct


• Strong Customer focus


• Able to interact effectively with others


• High level of accuracy and attention to detail essential


• Ability to meet deadlines and to work autonomously and as part of a team


• Self-starter, able to solve problems without asking – recognizing when to ask if necessary


• Flexible approach to work and people and adaptability to a changing workplace environment

To apply send your CV to recruit@flexi-personnel.com by 23rd September 2021.

Indicating Driver on the Mail subject.

NB: Flexi Personnel does not charge candidates for job placement.

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