Responsibilities:

•  Be responsible for the entire Matching Process from gathering requirements to placing an engineer on the job


•  Understand customer's needs and be able to effectively craft and convey the best solution that fits their unique needs, including advising on likely resourcing strategies, expected timelines, and any talent-related constraints


•  Translate business and functional requirements from clients into documented technical specifications to aid in matching clients with the appropriate engineers


•  Own resourcing logistics and matchmaking, while providing insight into the process to relevant teams


•  Provide transparency on the availability of our engineers to revenue-driving teams and collaborate closely with recruiters to proactively bolster available talent with in-demand skills


•  When talent supply is unavailable, partner with recruiting team to strategize the best solution


•  Develop a deep understanding of engineers currently available, including their technical abilities, prior industry experience, and growth desires


•  Ensure 100% data accuracy in Andela's systems around engineer profiles, availability, and engagements


•  Conduct informational and pre-vetting sessions with engineers concerning the placement and resourcing process


•  Perform activities related to supporting customer accounts, and engagements including preparation, onboarding, delivery management


•  Actively participate in driving growth to Andela's network and customer accounts


•  Take part in creating and improving the team's processes, policies, platform support


•  Maintain deep awareness of trends in software development and standard methodologies in distributed work

Preferred Qualifications:

•  Four-year degree from an accredited university, preferably in Business, Operations, Engineering, or Computer Science


•  4+ years of experience working in software development, technology consulting, or technical product/project management


•  Understanding of the entire SDLC/ADLC in different areas of Technology


•  Familiarity with technology concepts including, but not limited to: cloud computing, mobile, applications design/development/hosting, DevOps, IoT, databases, analytics, machine learning, algorithms, networking, security, storage, continuous integration and deployment, APIs, microservices, containerization, and site reliability engineering


•  [For Ent team] 2+ years in Enterprise client-facing, operationally-focused role, ideally interacting with mid-to senior-level technology executives


•  Excellent written and verbal communication skills, including the ability to optimally present sophisticated information clearly and keep track of multiple work streams at once


•  Experience directly interacting with customers and have a client-centric approach


•  Demonstrated ability to adapt to changing business priorities and a strong work ethic


•  Experience thriving in a fast-paced, collaborative, cross-disciplinary, and geographically dispersed environment


•  Strong organizational skills with experience coordinating multiple work streams simultaneously


•  Consistent track record to think out of the box, strategically and act tactically about business, customers, product, and technical challenges