Job Description

Fairview Hotel Junior Assistant General Manager Job in Kenya 2019

Career Employment Junior Assistant General Nairobi Kenya May 2019

Fairview Hotel – City Lodge Hotel Group

Position Vacant: Junior Assistant General Manager

Apply to: Human Resources

1. Aim of the role: The Junior Assistant General manager is responsible for all aspects of operations of Fairview Hotel & Town Lodge Upper Hill and provides support to the General Manager and the Assistant General Manager.

He/she will direct and coordinate hotels’ activities to obtain optimum efficiency and economy of operations, and maximise full potential with a balanced focus on hotels’ mission, guests, employees and shareholders’ satisfaction.

Broad Outline of Responsibilities:

• To ensure that a courteous and efficient service is provided to guests in line with the Company’s vision, values and fundamentals.


• Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.


• Develop and meet operational budgets and quality goals.


• Ensure that brand and quality standards are met throughout the organization.


• Inspect rooms and ensure cleanliness and maintenance goals are met.


• Oversee the development of staff by ensuring continuous learning takes place.

Other Duties and Responsibilities

The post holder will undertake training and development as appropriate.

Replacement and Temporary Mission

May be assigned to perform reliever duties when colleagues are off duty.

2. Basic Conditions and Benefits of Employment:

These are in line with normal company policies and practices, specific details will be communicated to an applicant should he/she qualify in the interview.

3. Line of Reporting and Communication:

3.1 – Responsible To: General Manager

3.2 – In Communication With: Staff, Guests, Suppliers, Government Offices

4: Education, Training And Experience Requirements:

4.1 – Level of Formal/Professional Education & or Training

Hospitality Management Diploma from Kenya Utalii College

4.2 – Level Experience

Applicants must have held a Front Office Manager’s position for at least 5 years with proven exposure in all hotels’ departments.

5. Skills Required

5.1 – Experience in Management functions
5.2 – Ability to lead a team even under pressure, in a calm and efficient manner to set deadlines
5.3 – Ability to resolve disputes promptly and amicably

Application Procedure

If you have the specified attributes and wish to be considered for the position, please send a copy of your Curriculum Vitae and testimonials accompanied by a letter which sets out your interest in the post, and your suitability for it to: FHR@clhg.com

Closing Date for Application: 2nd May 2019

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