Job Description

Job Title: Quality Assurance Team Lead

Fintech is a leader in enterprise Information Technology services & solutions with a presence in five countries in Africa. We seek a suitable candidate to fill the following position

Job Purpose: The job holder is responsible for the quality of the software product through the management of processes, test case design, and monitoring of system usage reports.

The role also extends to internal processes, artifacts, and collateral audits.

The role is responsible for providing guidance and leadership to the Quality Assurance Team and its activities.

Key Responsibilities:

• Provide leadership to the Quality Assurance Team.


• Ensure that quality is achieved through good system design, quality control, and continuous improvement across Fintech Group.


• Achieve continuous improvement through leadership commitment, employee involvement, and teamwork.


• Continuously update the Quality Management Department handbook.


• Engage Product Managers in addressing Quality Planning, Issues management, and reporting.


• Develop a standardized approach for quality management reporting and analysis across the group.


• Establish a Quality Management Team culture where the focus is on customer care.


• Design systems that have structure and process that allows evaluation and comparison of quality measurements.


• To manage the process of the test and live environment.


• Actively be involved in ensuring that ISO standards are adhered to and work for hand in hand with the relevant teams to build strong internal business processes


• The research evaluates and improves based on sound data collection and statistical methods.


• Set team goals and performance objectives and evaluate team performance


• Comply with company policies, Standards, and Best Practice Guidelines


• Complete software development tasks as defined by standard operating procedures


• Achieve annual performance plan objectives

Key Qualifications

• A degree in Information Technology or equivalent


• An MBA/ Post Graduate qualification or relevant certifications will be an added advantage


• Certification as a tester is required.


• Ability to formulate Systems Development strategies in line with the Company’s vision


• Candidates from Uganda and Zimbabwe are encouraged to apply.


• Must possess Leadership/management experience.


• Ability to carry out research and Implementation of Best Practices in the relevant field


• Ability to identify consumer needs and develop systems to fill the identified needs


• Ability to benchmark with industry standards as far as Software development and certification are concerned


• Knowledge of general market research principles


• Must have 7-10 years of experience in IT sector with management experience


• Available to start immediately.

How to Apply

If you are up to the challenge and possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Quality Assurance Manager) to jobs@fintech-group.com on or before Wednesday 19th October 2022.

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