Front Office Job Corporate Staffing (20K)

  • Published date: November 26, 2020
  • Category: Administrative & Office
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description

Front Office Executive Job, Latest Administration Jobs,


Title: Front Office Executive – Salon & Spa,


Industry: Beauty,


Location: Karen,


Gross Salary: 20k plus commissions,


Responsibilities



  • Warmly greet clients, walk them to the proper beauty station and inform assigned beauticiansof their arrival.

  • Book and confirm appointments via phone and email

  • Process transactions (cash and credit cards) and issue receipts

  • Welcome walk-ins, answer questions about services and schedule appointments based on availability

  • Inform clients about new services and discounts

  • Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

  • Update client records with contact and billing details, appointments and services offered

  • Maintain a tidy reception area

  • Order and maintain supplies for salon, spa and barber shop

  • Respond to client’s enquiries through the social media platforms

  • Engage with customers actively seeking feedback about their service experience.

  • Ensure bookings by clients are assigned to the hair and beauty stylist fairly and do not overlap with staff schedule.


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