Head of Export at Kenfreight East Africa Limited
- Published date: August 21, 2023
- Category: Administrative & Office
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Key Responsibilities
- Overseeing and coordinating day to day operations of the export department
- Having the full P&L responsibility of the department
- Ensuring that the customer service is attending the needs of the clients in a timely manner and advising the client on time and pro-actively on all export documentation requirements
- Supervise the customer service team to ensure performance targets are met to achieve customer satisfaction
- Interact with clients to ensure customer satisfaction
- Approving supplier and third-party invoices and to ensure these are in line with rates and tariffs
- Managing the relationship with relevant authorities and stakeholders (KPA, KRA, transporters, shipping lines etc.) regarding the companies export activities
- Ensuring the bond usage for the export department is handled properly and in compliance with the authorities, no disruption of the operations and that no penalty has to be paid
- To ensure that all operational systems are updated in time, correctly, and complete
- Liaising with border stations to ensure no delays are occurring and proactively address problems and / or impact of new regulations and procedures.
- Identify training needs for the department and develop a succession plan for exports department together with the Human Resources department
- To review all departmental procedures to ensure that all SOPs are up to date
- Setting of departmental KPIs, and KPIs for all members of staff of the export department
- Preparing monthly departmental reports to management
- Participating in the annual budget process
- Report in a timely manner to the Managing Director all new relevant points in terms of profitability, activity performance
- Ensure full compliance with the Medlog group policies and procedures
Requirements
- The ideal candidate for this position is a detail-oriented Manager and has strong leading abilities and a quantitative background. In addition to these skills, he/she must also be great communicator to work with, to achieve the goal of increasing productivity of the department.
- It is required, that the candidate has a strong experience in the role, preferably in an international and cooperate environment.
- 10 years of work experience, and a min. of 5 years as a senior manager in a logistics company
- Bachelor’s degree in business administration, custom logistics or related field
- Fluent in English
- Act in a positive way
- Attention to detail
- Communication skills, team spirit
- Business acumen and hands-on
- Sense of initiative and entrepreneurial spirit
- Adaptability and curiosity
- Drive continuous improvement
- Experience in an international environment and logistics is a plus
- Good knowledge of the usage of an operational software
- Proficient in the use of MS Office and experience with inventory management software
- Strong analytical skills
Method of Application
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