Head of Housekeeping at a Well-Established Hospitality Company
- Published date: January 8, 2024
- Category: Administrative & Office
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
JOB DESCRIPTION FOR HEAD HOUSEKEEPER
- Deliver excellent customer service, at all times
- Maintain high standards of cleanliness and presentation in all back-of-house areas and customer areas
- Service all bedrooms and corridors, in line with company policy
- Create and work to daily job lists from the room status list, arrivals and departures list
- Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
- Maintain the stocking levels of all point-of-sales and consumables
- Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment
- Reset lighting to the current standards
- Complete all periodical tasks, such as flipping mattresses, cleaning curtains and dusting lamp shades
- Store all soiled and clean laundry in line with company policy and complete the required documentation
- Fulfill all reasonable requests from guests, to ensure their comfort, satisfaction and safety
- Report any security issues to line manager
- Maintain personal knowledge by completing in-house training and workbooks
- Always adhere to all company policies and procedures and licensing laws
- Be involved and contribute at team meetings
- Carry out instructions given by the management team and head office
Method of Application
Interested and qualified candidates should forward their CV to: info@heelonhills.co.ke using the position as subject of email.
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