Health Quality Assurance Specialist KUTRRH

  • Published date: April 19, 2021
  • Category: Quality Control & Assurance
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description

Job Summary

The Hospital is seeking to recruit qualified and experienced expertise in the following listed areas. These positions will be on full time basis.

  • Minimum Qualification: Bachelor

  • Experience Level: Mid level

  • Experience Length: 3 years

Job Description/Requirements


Kenyatta University Teaching, Referral and Research Hospital (KUTRRH) is a State Corporation registered under Legal Notice Number 4 of the State Corporations Act Cap 446 in January 2019 as a Level 6 Tertiary Hospital and is now operational offering specialized referral services.


Duties and Responsibilities

• Setting quality assurance compliance objectives and ensuring that targets are achieved.
• Collating and analyzing performance data and charts against defined parameters;
• Monitoring and advising on performance of quality assurance process by gathering relevant data and procuring statistical reports and measure the performance against set indicators
• Development of quality assurance policies and procedures
• Interpret and ensure hospital compliance with quality assurance standards
• Prepare and document quality assurance activities, such as internal audits
• Analyze audit outcomes and carry out appropriate corrective procedures
• Analyze client grievances and other non-compliance issues
• Detect coaching needs and take actions in accordance with these needs in order to ensure compliance with quality standards
• Oversee implementation of risk management procedures
• Promoting quality achievement by implementing ongoing quality improvement activities, processes and working with inter-departmental teams;
• Establishing along with relevant departments, standards of service for clients and ensuring the execution of corrective action and compliance with client expectations.
• Defining, assuring viability, functionality and effectiveness of essential quality assurance tools.

Minimum Qualifications and Experience
• Bachelor’s degree in Health Sciences, Social Sciences, Statistics, Management or a a related field.
• Master’s Degree will be an added advantage
• Certification, such as Quality Management System Implementation, QMS Lead Auditor, Gemba Kaizen, Six Sigma, or Total Quality Management, is preferred
• Certification in Joint Commission Accreditation Standards
• 3 years’ experience in a hospital set up that has implemented Quality Management Standards
• Relevant long-term experience, knowledge of regulatory requirements
• Knack for implementation of corrective action programs
• Superb computer competence, including experience with databases and Microsoft Office
• Knowledge of Quality Improvement terms, tools, and methodologies

Soft Skills Required
• Analytical skills
• Thoroughness
• Problem-solving and decision-making skills
• Customer service competency
• Ability to work in team • Outstanding verbal and written communication skills

If your background and competencies match the specifications of any of the posts above, please apply online via: OR send hard copies of your Application Letter, Curriculum Vitae and Filled Application Form ONLY to the address below:
The Chief Executive Officer
Kenyatta University Teaching, Referral & Research Hospital
P.O. Box 7674 – 00100 GPO
Nairobi Kenya

For all applications, please indicate the subject as follows: JOB APPLICATION – [JOB REFERENCE NUMBER]. Please note that you have to attach the Application Letter, Curriculum Vitae and Filled Application Form when you apply online via the portal.

The deadline for the receipt of all applications is 4th May 2021. Detailed job descriptions can be accessed on the Kenya University Teaching, Referral and Research Hospital careers portal:

Only shortlisted candidates will be contacted.

All shortlisted candidates must fulfill the requirements of Chapter Six of the Constitution of Kenya 2010, including.
• Certificate of good conduct from the Directorate of Criminal Investigations
• Clearance Certificate from the Higher Education Loans Board (for University graduates only)
• Tax Compliance Certificate from the KRA
• Clearance from Ethics & Anti-Corruption Commission
• A report from an approved Credit Reference Bureau

Please take note that all communication to potential candidates is specifically through official telephones/ email.

Any form of canvassing will lead to immediate disqualification.

KUTRRH is an Equal Opportunity Employer.


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