Hotel Supervisor Job

  • Published date: November 9, 2020
  • Category: Hospitality & Hotel
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description

JOB TITLE: SUPERVISOR


REPORTING TO: Restaurant Manager


DEPARTMENT: Food and Beverage


 Job Purpose


The Supervisor shall be responsible for provision of a prompt, courteous and efficient food and beverage service while attaining the highest levels of quality and cleanliness in all areas of the food and beverage operations.


 Responsibilities



  • Coordinating with the Sous chef concerning special menus, availability of menu items and changes in the menu;

  • Communicating effectively with guests to ensure satisfaction in service;

  • Directing the activities of all the service staff assigned during the shift;

  • Maintaining a floor presence during shifts, greeting and interacting with guests;

  • Making appropriate suggestion of food and beverages available to guests;

  • Checking table presentation for meal service and ensuring the required sequence of service is followed;

  • Responsible for all opening/closing procedures of shift, including log book, pre-meal shift briefing, guest comment card process;

  • Ensuring all bills are posted correctly into the system by the cashiers ;

  • Communicating service team any important information related to operation;

  • Supervising, appraising and training junior staff; and

  • Performing any other duties as assigned from time to time.


Qualifications


Appointment to the position will be made from persons who have:



  • Diploma in Food and Beverage Services from a recognized institution;

  • KCSE C (Plain) or its equivalent; and

  • Three (3 – 5 ) years experience in food and beverage service in a reputable restaurant..


Key Competencies



  • Proficient in verbal and written communication;

  • Proficiency in MS Office suite and other relevant applications;

  • Working knowledge of hygienic food handling;

  • Good leadership and supervisory skills;

  • Be attentive to detail and have the ability to multi-task; and

  • Be a good team player.


How to Apply


Qualified persons to send CV only to: – recruitmenttrat@gmail.com

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