Job Description

Hotpoint Appliances Technician Job vacancy in Kenya 2019

Career Employment Hotpoint Appliances Technician Nairobi Kenya March 2019 

Hotpoint Appliances Limited, a leading supplier of consumer electronics and entertainment products has an exciting opportunity in their Service Centre.

They are seeking for talented, dynamic, self-driven and results oriented individual who is committed to performance excellence and participating in our growth strategy.

Job Title: HA Technician

Main Job Purpose: Handles all technical service related jobs and repairs at the service centre

Job Responsibility and Accountability

• Repair and service of White Goods in the Service Centre and on In-Home assignments


• Follow laid-down ISO repair procedures on each and every repair job


• Provide technical assistance to customers and fellow staff


• Do on-site installation of White Goods


• Set up, clean, operate and test units before releasing all repaired items


• Perform client education on the functionality of the items repaired and serviced


• Assist CIC Team when needed at the Service Center in fault explanation to customers


• Perform demos for customers


• Fellow laid down MOT Activities


• Ensure compliance with RTAT activities and follow-through of set instructions


• Any other duties assigned

Minimum Qualification

• Diploma in Electrical and Electronics Engineering, Refrigeration and Air Conditioning or any related field.


• At least 3 years’ work experience in a similar role.

Other Key Competencies and Skills

• Productivity with cost effectiveness – knows how to determine if not economical to repair and recommends replacements.


• Competence -accuracy in repair diagnosis in minimum time and no unnecessary used of parts.


• Teamwork, cooperation and able to assist / coach junior staff.


• Communication and co-operation with other staff and maintaining relationship with Customers and Business partners.

Application Criteria

Qualified candidates are encouraged to send their applications through careers@hotpoint.co.ke on or before 29th March, 2019.

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