Job Description

Job Title: HR Business Partner (Professional Services)

Location: Nairobi (WFH/Remote)

Job Summary: Oversee the human resources responsibilities and activities of designated companies and ensure they are aligned with their business goals.

Key Duties & Responsibilities:

• Strategic HR


• Collaborate with business owners / management team to craft strategies that meet business goals


• Develop strategic HR plans and policies


• Re-engineer processes to ensure maximum efficiency


• Ensure all procedures comply with legal regulations and best practices


• Analyze the effectiveness of HR operations and policies


• HR Administration and Compliance


• Assist in talent acquisition and recruitment processes


• Develop and extend employment offers and conduct negotiations as necessary


• Administer post-offer employment activities (employment contracts and employment history verification checks)


• Design, conduct and evaluate orientation and onboarding processes for new hires


• Conduct job analyses


• Create organizational charts and define each position’s responsibilities (job descriptions)


• Develop/select and evaluate performance appraisal process


• Organize periodic employee performance reviews


• Undertake tasks around performance management


• Conduct skills gap analyses


• Organize training & development initiatives


• Administer payroll function (payroll processing, leave tracking, NSSF, NHIF enquiries)


• Administer and evaluate benefit programs that support the business’ goals – medical, pension


• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise


• Assist in development and implementation of human resource policies (employee handbook)


• Annual handbook and policy review


• Gather and analyze data with useful HR metrics, e.g. employee turnover rates


• Maintain employee files and records in electronic format


• Ensure compliance with labour regulations – workers insurance, health and safety


• Conduct employee surveys and exit interviews.


• Resolve employee complaints filed with government labour agencies


• Support and Train Line Managers


• Conduct training by focusing on the working capabilities that are needed for line manager positions.

Key Requirements:

• Strong client service experience, ability to handle multiple clients.


• Must be capable of presenting ideas and programs as well as problem resolutions to business owners and managers with confidence.


• Analytical and goal oriented


• Demonstrable experience with HR metrics


• Thorough knowledge of labour legislation


• Proven work experience as an HR business partner/generalist


• Excellent people management skills


• Full understanding of all HR functions and best practices


• Strong and effective communication and interpersonal skills required. Strong persuasion/negotiation skills a plus.

Compensation: Competitive remuneration, airtime/internet allowance + medical cover (upon successful probation)

Deadline: Interested parties should send their online applications on or before 31st March 2021.

Correspondence: Applications and detailed CV to be submitted online at http://goo.gl/T8sryH.

We thank all applicants for their interest in this position; however, only suitable candidates will be contacted to continue the application process.

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