Job Purpose

To support the achievement of a high performing talented organisation centred on the delivery of quality facilitation through performance management.

Key Responsibilities / Duties / Tasks

• Lead the implementation of the Authority’s performance management system by ensuring there is adequate alignment between individual performance objectives and business objectives and performance through process such as performance validation & management of performance improvement plan


• Guide management in cascading organisational objectives and goals to staff performance score cards including the identification of KPI’s formulation of SLA’s and other key measures to track performance.


• Oversee, influence, and communicate best practice for managing employee performance as well as changes and upgrades to the performance review process.


• Oversee the development and maintenance of performance evaluation tools and provide training to staff on performance improvement.


• Facilitate discussions with management to identify performance improvement initiatives and priority areas and continuously track current performance highlighting any areas of concern for immediate corrective action.


• Spearhead the formulation of the Organization/Department/Division strategies, objectives, policies, guidelines and frameworks that will support the management of performance within the Authority.


• Manages strategic metrics on performance review completion, year-over-year ratings, and other performance trends.

Academic Qualifications

• Bachelor’s Degree in Business/ Social Sciences / Administration

Professional Qualifications / Membership to Professional Bodies

• The candidate should be a certified by a relevant body e.g. IHRM

Previous Relevant Work Experience Required

• At least 10 years of relevant work experience with at least 5 years in a Senior Managerial role

Competencies

• Excellent decision making skills and capabilities


• Excellent planning, organizational


• Resilient, focused and results oriented.


• Excellent oral and written communication.


• Good presentation and interpersonal skills.


• Ability to maintain independence and confidentiality


• Ability to direct, manage, implement, and evaluate department operations