Responsibilities

• Oversight Overall oversight of implementation and integration of (new) HR policies, procedures, tools, and strategies Responsible for implementation & coordination of all HR processes, assist and support the line-management in the implementation and integration of new policies, procedures, tools, and strategies


• Design and implement HR processes: Recruitment & Selection, Performance Management & Appraisal, Compensation & Benefits, Training & Development, Succession Planning and Employee Engagement.


• Market data gathering: gather market research and pay surveys, and provide recommendations to Management & Country MD’s on wage developments


• Recruitment: Compose new and improve existing job descriptions, keeping them up to date and compliant with all local regulations in different countries


• Legislation: work with HR Business Partners to ensure we meet all local legal and social requirements


• Documentation: Draft and maintain employee handbooks and policies to ensure they are up to date with current employment legislation and internal changes


• Projects: Take responsibility for the successful and timely completion of human resource-related projects and priorities, as allocated.


• HR Business Partners: Maintain relations with our network of HR Business partners (Recruitment & Staffing agencies, Labour law specialist) in all countries


• Internal Stakeholder Management: Partner with internal stakeholders (Country Managers, Heads of Departments and HQ Directors) and taking ownership of their HR issues


• and initiatives, work to resolve these to ensure you achieve the best possible outcome for the stakeholder


• Training: Implement training materials and performance management programs to help develop employees in understanding and carrying out their job responsibilities


• Training Coordination:


• Coordinate production of internal training materials.


• Closely cooperate with Product Management and external training material providers and coordinate enrolment of employees in courses.


• Ensure all new hires pass the company’s “Level 100” Welcome Training, 1 week of telecom/internet/datacentre training

Qualifications & Experience

• Degree in Human Resource Management or related field and a post graduate diploma in Human Resource Management or Business Management


• Must Member of IHRM


• Minimum of 5 years’ professional experience preferably in an IT, Telcom or Networking Company


• Experience with Human Resource strategic development


• Good understanding of regional employment laws and affinity & ability to acquire new knowledge depending on local situation


• Excellent time management, communication, coordination and presentation skills


• Ability to work independently on development in a fast-growing company, as the single HR manager for both HQ departments and operating companies based in different African countries


• Fluent in English, French is a plus