Moko Home + Living is a growing company bursting with innovation, creativity, and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play. But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand, and the network to put quality living within everyone’s reach.

Our 200-person strong team has reached over 100,000 Kenyan homes with our products so far, and we’re just getting started.  Join us in bringing the dream of a smiley home to millions more.

The Senior Human Resource Manager works with the company’s senior leaders to make our motto “create a new, smiley world” come alive in our teams. You will have a passion to understand deeply what moves people to strive for infinity. You will work on creating a seamless and happy journey for the Moko-ers from start to finish: from hiring and onboarding to growth coaching and training to help every Moko-er become the hero they wish to become. This role is ideal for a leader who is able to design and implement policies that can make abstract values alive and tangible across big teams. You will also be a strategic person who has a clear vision of how the People team can be effective to support the rapid growth of our organization.

Responsibilities

• Translate the INSPIRE (Infinity, No-NonSense, Supportive, Passion, Initiative. Real, Enthusiasm) culture principles into concrete practices and rituals so that they become simple enough to be acted upon by everyone


• Ideate, implement and run surveys or other data collection systems to keep a pulse of teams’ engagement and culture implementation


• Analyze quantitative and qualitative data to draw insights to share with teams’ heads. Define key strategic initiatives to drive up our “Smiles Score” i.e. our engagement and happiness staff score.

Lead the hiring and onboarding of new Moko-ers as we scale to infinity

• Support each team’s Head to define clear job descriptions and hiring needs at the beginning of each quarter to be able to always be a step-ahead our growth


•  Coordinate with the Brand Team to share with the world the Moko experience in a clear, compelling and smiley way


• Manage a team that can find the right candidates and offer a wow experience throughout the interview process


• Design, implement and optimize for scale an onboarding process that conveys our culture and philosophy. Leverage the onboarding process to help every new Moko-er to find their passion and understand how they can make an impact.

Lead the development and implementation of professional growth and training opportunities