Key Responsibilities

Administrative Duties

• Support the HR function effectively by delivering speedy service to our internal customers on a day-to-day basis.


• Efficient employee data management by ensuring that the company has the correct and up-to-date data for all employees through accurate file and database management.


• Staff attendance management which includes registering new staff on the biometric system, updating the HR attendance system accordingly, and generating reports as required.


• Assist in the preparation of staff contracts and offer letters as well as keeping track of contract expiry and end of probations.


• Timely generation of statutory e-slips every month.


• Overseeing proper management of office facilities.

Recruitment and Onboarding

• Support end-to-end recruitment process which includes assisting Line Managers in identifying manpower needs, JD development, posting of job advertisements, and providing support in conducting selection interviews.


• Support Line Managers in ensuring that all new hires are properly inducted and that all new hires receive the needed information and resources for a smooth transition into their new roles.


• Coordinate reference checks for new hires.


• Ensure the delivery of offer letters, contracts, probation confirmations, and change of status documents and proper file management of these employee documents.

Employee Engagement and Well-being

• Responsible for Employee medical benefits administration as well as organizing health talks as part of supporting employee’s well-being.


• Carrying out awareness of HR policies and ensuring compliance from staff.


• Conflict resolution.


• Support in the delivery of retention strategies and initiatives.


• Participate in conducting employee engagement surveys.


• Coordinate employee engagement programs and other staff welfare activities.

Learning & Development

• Ensure a follow-up of personal development plans is in place and implemented in line with the organizational learning and development plan.


• Assist in documentation and review of high-performing talents within the specific time


• Facilitate the learning needs programs and the way forward for them


• Coordination of the learning needs request /assessment and training and their review


• Communicate the monthly training calendar to all the staff a month before to the due date for planning purposes.

Other HR functions

• Assisting in the implementation of performance appraisals by providing guidance to staff and ensuring. that appraisals are done as per the required standards and promptly.


• Assist in updating information on staff compensation and benefits.


• Support the planning and implementation of CSR activities.


• Supervision of receptionists and office assistants.


• Maintain accurate leave data of all staff, track all employee leaves, and ensure adherence to leave policy.


• Maintain the work structure by updating job requirements and job descriptions for all positions.


• Listening to and resolving employee grievances.


• Supporting the management of disciplinary issues in line with the company policy and labor statutes.


• Maintain accurate leave data of all staff, track all employee leaves, and ensure the leaves are utilized from time to time by employee adherence to leave policy.


• Effectively manage all the employee life cycle transactions.


• Prepares employee separation notices and related documentation, and conducts stay/ exit interviews to determine the possibility of retention and to understand reasons behind separations.


• Notify the finance department on time about exits and provide the required data to arrive at the full and final settlement.


• Accurate Employee master data and Complete Employee filing.


• Quick response and documentation of employee issues.


• Any other duties assigned by the Line Manager.

Skills & Qualifications

• A Bachelor’s degree from a recognized university with the relevant professional qualification is required.


• Minimum 3 years experience in HR role.


• Should be a member of the Institute of Human Resource Management.


• Pleasant personality, organized and tactful.


• Excellent communication and interpersonal skills.


• Ability to multi-task in a fast-paced environment.


• Ability to work independently and in a collaborative environment.


• Assertive and able to manage strong personalities