Job Description

Main purpose of the job

The holder of this position will act as a focal point for all Data Centre Infrastructure within the Firm.

What you will do

• Ensure confidentiality, integrity and availability of all the systems, within the Deloitte Technology Services (DTS) environment;


• Ensure all systems are checked daily and running at optimum performance;


• Enforce, monitor and report to the ATS Manager on the health status of systems, in accordance with established policies and standards;


• Provide in-depth technical advice and investigations for recurring issues and problem calls;


• Ensure no unauthorized changes are made to any of the Systems;


• Ensure changes made to systems are clearly defined, planned and approved;


• Ensure only authorized entities are allowed to exchange information with all systems;


• Ensure audit trails are enabled to satisfy audit/incident response needs;


• Ensuring technical architectures that relate to all systems are up to date;


• Monitor and Review log information;


• Ensure systems are managed and maintained in a secure manner;


• Review software updates; and


• Maintain up to date configuration baseline standards for the production environment.

Qualifications

Required Qualifications and Experience

• A Bachelors degree in Information Technology (IT) or any IT related field.


• At least five (5) years’ relevant working experience in administering and managing a Windows Server Environment with visualization for a corporate enterprise business.


• A recognized IT systems professional qualification such as MCSE, MCITP or equivalent.


• A recognized IT hardware professional qualification such as HP Storage or equivalent.


• A recognized IT virtualization professional qualification such as VMWARE, HYPER-V or equivalent.


• A recognized Cloud Technologies certification such as Azure, Oracle Cloud, AWS and GCP.


• Thorough knowledge of Hyper-V, VMWARE, Failover Clustering, Storage Management, SAN Administration and system & cloud technologies.

Additional Information

Key Performance Areas 

• Strategic Impact – Under minimal guidance, supports the team in the delivery of services to clients in line with the defined strategic objectives.


• Budgets / Profitability – Effective use of time, equipment and resources.


• Development/ growth of team – Actively work to address identified technical skills.

Behavioural competencies

• Good communication skills, both written and verbal


• Interpersonal and relationship building skills


• Client delivery focus


• Adaptable


• Focus on quality and awareness of risk


• Problem solving ability


• Displays business acumen

Technical Competencies

• Knowledge of Virtualization technologies


• Knowledge of Storage and SAN technologies


• Advanced knowledge of network configuration on Virtualized platforms


• Advanced knowledge of Windows Server and Failover Clustering


• Knowledge of Data Center Facilities


• Knowledge of operating system vulnerabilities, threat and risks


• Knowledge of cloud technologies such as Azure, Oracle Cloud, AWS and GCP


• Knowledge in Microsoft system center configuration manager (SCCM)


• Working knowledge of applications within Microsoft 365