IT Company Collections Officer Job in Nairobi, Kenya

  • Published date: December 10, 2019
  • Category: IT, ICT & Software
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description


Job Title: Collections Officer – IT Company

Location: Nairobi

Our client is one of the leading IT solutions providers.

They seek to hire a Collections Officer who will be responsible for Collection and Management of IT Business Debt portfolio.


  • Collection of debt for all I.T Business verticals as per the agreed payment terms.

  • Confirm customers’ receipt of invoices.

  • Escalation of problematic accounts with the respective account managers, Credit Control Manager and BU Heads appropriately.

  • Conduct daily customer visits to the assigned portfolio and update status of each visit.

  • Maintains Customer Contact email ID / Name for respective customer debt portfolio.

  • Anticipates developments and identifies accounts that will require special attention during collections review meetings.

  • Resolve customer account queries without undue delay including facilitating credit notes processing.

  • Reconciliation of assigned debt portfolio and ensuring no unapplied entries in customer accounts.

  • Ensure all customers under your portfolio receive statements on-line.

  • Any other duties as may be assigned by the Credit control manager.


  • CPA (K), CCP, ACCA

  • Degree in Accounting will be an added advantage

  • 5-7 years of relevant working experience in an I.T Company will be an added advantage

  • Ability to develop reports

  • Integrity

  • High level of confidentiality

  • Accountability and ownership

  • Detail oriented

  • Resilient and a team player

How to Apply

Please only send your CV quoting the job title in the email subject (Collections Officer – IT Company) to before 16th December 2019.

Kindly indicate current/last salary on your CV.

N.B: We do not charge any fee for receiving your CV or for interviewing.

Only applicants meeting the strict criteria outlined above will be contacted.

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