Job Description

Description

Company: Kate Freight & Travel Ltd

Job Title: IT Officer

Industry: Logistics

Location: Nairobi

Salary: Competitive

Kate Freight & Travel Ltd is a logistics solution provider founded in Kenya in 1974.

KATE is primarily involved in Removals, Packing, Warehousing, Air and Sea export, Import freight, and Customs clearance.

They are looking to hire an IT Officer who will provide first class application support and services to users and ensure a properly secured and managed system environment.

The IT Officer will be responsible for providing technical support and ensuring that all IT systems are functioning correctly.

The IT Officer will be expected to have a strong technical background.

Responsibilities

• Provide technical support to all staff for software, hardware, and network issues


• Install and configure computer hardware, software, systems, networks, printers and scanners


• Maintain and troubleshoot all IT systems, including servers and databases.


• Conduct regular maintenance and updates of all IT systems to ensure they are up-to-date and secure


• Evaluate and modify the system’s performance for increased efficiency and user productivity.


• Manage the helpdesk system and respond to user inquiries in a timely and professional manner


• Manage and troubleshoot communication systems, including telephones and networks.


• Develop and implement IT policies and procedures to ensure that all IT systems are used efficiently and effectively.


• Provide training and guidance to staff on IT systems and applications.


• Work with the Head of IT to develop and manage the IT budget.


• Conduct research on new and emerging technologies and make recommendations for their implementation


• Maintain the integrity of the systems, server deployment and systems security.


• Produce user and support guides.


• Assist with other IT-related tasks and projects as needed

Academic qualification

• Bachelor’s degree in Computer Science, Information Technology, Business Information and Technology or a related field


• Certification in Information Technology related professional courses


• At least two years of experience in IT support or a related field in a busy work environment.


• Strong technical skills and experience with computer hardware, software, systems, networks, printers and firewalls.


• Ability to diagnose and troubleshoot technical


• Excellent problem-solving skills


• Organizational skills


• Knowledge of emerging technologies and their potential applications


• Establishing rapport and good collaboration


• Excellent written and verbal communication skills


• Must be a self-starter, alert, energetic, responsible and flexible.


• Advanced knowledge of networking fundamentals, general network setup and device configuration.


• Knowledge of Linux and Windows Servers implementation and configuration.


• Demonstrated ability to support Windows, Linux, Unix and Mac OS users’ workstations.

How to Apply

Interested applicants should send their applications together with a detailed CV to eunice@kateafrica.com quoting their current and expected salaries.

All Applicants must provide at least three professional references.

The Subject should clearly indicate the position being applied for.

Applications should reach us no later than 30th June, 2023.

Only shortlisted candidates will be contacted.

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