IT Operations Manager at R4Kenya

  • Published date: April 13, 2021
  • Category: Management & Business Development
    • Location: Nairobi, Nairobi
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Jobs in Kenya

Job Description

Company Description

Our Client is a leading service provider in Kenya and they are looking for an IT Operations Manager to oversee their company’s hardware, software and computer networks.

Job Description

  • Maintain and optimize local company networks and servers

  • Be responsible for device and password management

  • Oversee data backup and system security operations (e.g. user authorization, firewalls)

  • Manage installations, upgrades and configurations of hardware and software

  • Assess system performance and recommend improvements

  • Resolve issues escalated by technicians and engineers

  • Ensure data is handled, transferred or processed according to legal and company guidelines

  • Provide support and guidance to stakeholders via help desk

  • Control costs and budgets regarding IT systems

  • Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses

  • Develop IT policies and practices


  • Proven experience as IT Operations Manager

  • Experience with system installation, configuration and analysis

  • Thorough knowledge of networks and cloud computing

  • Knowledge of data protection operations and legislation (e.g. GDPR)

  • Leadership and organizational skills

  • Ability to manage multiple projects

  • Outstanding communication skills

  • Problem-solving aptitude

  • BSc/BA in Computer Science, IT or relevant field


Method of Application

Interested and qualified? Go to R4Kenya on to apply

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