Job Description

Job Title: IT Technician

Location: Nairobi

Our client is one of the leading IT solutions providers.

They seek to hire a Technician who will ensure that all machines within his/her area are well looked after and running efficiently.

He/she must ensure that customer complaints are brought to a minimum.

Responsibilities

• Attend to assigned calls (including PMs) within the SLA


• Escalate all calls that are not closed to the senior engineer


• Inform the client on performance of his equipment


• Shall recommend, order/ request spares and replace the specific parts in the clients’ machines


• Shall document all services carried out on a machine in a timely manner by completing a job sheet


• Shall report on duty as stipulated in his employment contract or as directed by the supervisor and abide by operations regulation


• Provide updates on the events in the field in order to attain best service delivery practices


• Complete necessary certifications as directed by the supervisor


• To attend all technical meetings


• To project and represent a positive image of the company


• Take necessary steps to minimize risks/ company exposure to liability

Qualifications

• Certificate in Electrical or Electronics Engineering


• Over three (3) years’ experience in a Technician’s role


• Conversant with basic Ms. Office.


• Good verbal and written communication skills


• Always well dressed and well groomed

How to Apply

Please send your CV only quoting the job title on the email subject (IT- Technician) to vacancies@corporatestaffing.co.ke before 11th December 2019.

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing.

Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.

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