Description

We are passionate technologists who believe in making a difference to the lives of those living in emerging markets. We aim to change the landscape of finance and remittance.

We are hiring an IT/Security Technician to support in installing, configuring, maintaining, and troubleshooting hardware and software components and tracking incidents, calls in a timely and accurate fashion.

This role is open to candidates in Nairobi, Lagos and London.

How your skills and passion will come to life at AZA

• Provide 2nd/3rd line technical and security support to end-users and escalate any issues where necessary.


• Monitoring notifications and events and action as required.


• Providing clear, organised findings and recommendations as well as tracking progress towards resolution and IT risk mitigation.


• Keeping up to date with developments in maintaining information security standards (ISO 27001, PCI-DSS, CyberEssential).


• Collaborate with management to improve overall organisation security.


• Documenting any processes which employees need to follow in order to successfully work within our IT environment.


• Educate colleagues about security software and best practices for information security.

Requirements

• 4+ years of professional experience working as IT Security/Technician in a financial services or financial ecosystem.


• Experience in supporting secure IT infrastructures.


• In-depth knowledge of managing an MacOS & Linux based IT environment.


• Excellent problem-solving and analytical skills.


• Ability to communicate technical information to non-technical audiences.


• Ability to prioritize a wide range of workloads with critical deadlines.


• Good organizational skills.


• Technical certifications relevant to Cybersecurity are desired (ISO27001, CISA, CISM).

Benefits

• A competitive salary and benefits package.


• Global / regional network / exposure in FinTech / Blockchain industry.


• Casual work environment.


• Great work -life balance.


• We value autonomy.


• Opportunity for growth for all employees.


• Opportunity to work hard and play hard.


• …… and more!