JOBS IN KENYA

  • Published date: April 10, 2019
  • Category: Marketing & Communications
    • Location: Eldoret, ELDORET
  • Jop type:
  • Salary: Ksh Not mentioned
  • Company name: Wesly Digital Marketing Agency

Job Description

WESLY MARKETING AGENCY 


 


Career Employment General Admin and Customer Service Rep Nairobi Kenya April 2019


 


Job Vacancy: General Admin and Customer Service Rep


 


Responsibilities


 


 




    • Answer and direct phone calls



 




    • Organize and schedule appointments



 




    • Plan meetings and take detailed minutes



 




    • Coordinating appointments and meetings and managing staff calendars and schedules.



 




    • Develop and maintain a filing system



 




    • Update and maintain office policies and procedures



 




    • Maintain contact lists



 




    • Provide general support to visitors



 




    • Act as the point of contact for internal and external stakeholders



 




    • Liaise with executive and senior administrative assistants to handle requests and queries from senior managers



 




    • Manage large amounts of incoming calls



 




    • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.



 




    • Go the extra mile to engage customers



 




    • Communicate and coordinate with internal departments



 


 


Requirements


 


 




    • Proven experience as an administrative assistant or office admin assistant



 




    • Proficiency in MS Office



 




    • Excellent time management skills and the ability to prioritize work



 




    • Attention to detail and problem solving skills



 




    • Excellent written and verbal communication skills



 




    • Strong organizational skills with the ability to multi-task



 



  • High School Certificate; additional qualification as an Administrative assistant or Secretary will be a plus

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