JOBS IN KENYA
- Published date: April 10, 2019
- Category: Marketing & Communications
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- Location: Eldoret, ELDORET
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Wesly Digital Marketing Agency
Job Description
WESLY MARKETING AGENCY
Career Employment General Admin and Customer Service Rep Nairobi Kenya April 2019
Job Vacancy: General Admin and Customer Service Rep
Responsibilities
- Answer and direct phone calls
- Organize and schedule appointments
- Plan meetings and take detailed minutes
- Coordinating appointments and meetings and managing staff calendars and schedules.
- Develop and maintain a filing system
- Update and maintain office policies and procedures
- Maintain contact lists
- Provide general support to visitors
- Act as the point of contact for internal and external stakeholders
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
- Manage large amounts of incoming calls
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Go the extra mile to engage customers
- Communicate and coordinate with internal departments
Requirements
- Proven experience as an administrative assistant or office admin assistant
- Proficiency in MS Office
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
- High School Certificate; additional qualification as an Administrative assistant or Secretary will be a plus
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