KEY ACCOUNTS MANAGER

Reports To: The Chief Executive Officer

Leading Kenyan Digital TV service provider is looking for a highly talented and qualified candidate to join its growing vibrant team as a Key Accounts Manager.

JOB OBJECTIVE:

Reporting to the CEO the Key Account Manager’s duties shall be as outlined below:

Duties and Responsibilities:

1. Responsible for the development and implementation of sales and retention strategies.


2. Lead a team business development executives to assist in strategy preparation and development of public relations and communication projects.


3. Act as liaison between company and regulatory and government authorities.


4. Integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.


5. Responsible for the development and achievement of sales through the direct sales channels.


6. Focusing on growing and developing existing clients, together with generating new business.


7. Write business plans for all current and opportunity tender business.


8. Organize functions that bring together owner of TV and Radio stations so as to create a forum to push digital sales agenda.


9. Acts as the key interface between the customer and all relevant divisions.


10. Supports company goals and sales by formulating and implementing media relations programs and communications with national media.


11. Assist the company’s Management to develop business operations in Kenya’s broadcasting sector.


12. Development and maintenance of accounts with local TV stations and content providers.


13. Negotiate contracts for digital broadcasting services with local content providers.


14. Maintain progressive relations with content providers and to be the point of contact between them and the company.


15. Monitor payments and ensure payments are received from clients on time.


16. Prepare and present periodic reports detailing the state of all individual client accounts and lead in action to ensure positive account activity.


17. Any other relevant duties as instructed by Management.

Skills and Competencies:

• Focused and logical mindset, proactive and ability to adjust priorities and manage time wisely in a fast-paced environment


• Excellent communication skills, independent analysis and problem-solving abilities and strong execution abilities Ability to adjust priorities and manage time wisely in a fast-paced environment.


• Ability to maintain records and documentation pertaining to work force.


• Ability to provide outstanding after-sales service to customers.

Education/Experience:

1. Diploma/Bachelors Degree from an accredited university in Business/Finance or related area or related major required


2. Experience interaction with TV Stations, Content Producers and Government Agencies is an added advantage


3. 3+ years of work experience in Public Relations/Accounts Management OR 3+ years’ experience in media sales.


4. Experience in broadcasting, media, and/or TV industry is an added advantage

Interviews will be done on a rolling basis until the position is filled. Only shortlisted candidates will be contacted