Job Description

Kilimall Social Media Operator Job in Nairobi, Kenya 2019

Career Employment Social Media Operator Nairobi Kenya May 2019

Vacancy: Social Media Operator

Location: Nairobi

Starting date: Immediately

Who are we?

Kilimall is Kenya’s largest online shopping mall. It was launched in July 2014 with the mission of becoming No.1 E-commerce platform in Africa, and has sites strategically distributed in the three countries namely: Kenya, Uganda and Nigeria.

Kilimall serves a retail-customer base that continues to grow exponentially, offering products that span various categories designed to ensure optimum levels of convenience and customer satisfaction with the retail process; order delivery-tracking, dedicated customer service support and many other premium services.

We are looking for a driven Social Media Specialist to attract and interact with targeted virtual communities and networks users.

Responsibilities:

• Develop, implement and manage our social media strategy


• Generate, edit, publish and share daily content that builds meaningful connections and encourages community members to take action


• Set up and optimize company pages within each platform to increase the visibility of company’s social content


• Moderate all user-generated content in line with the moderation policy for each community


• Create editorial calendars and syndication schedules


• Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information


• Measure the success of every social media campaign


• Stay up to date with the latest social media best practices and technologies


• Any other duty assigned from time to time.

Who Are You?

Required Skills and Competencies:

• Bachelor’s degree in Journalism/Communication/Marketing,/PR or related field


• Proven written communication skills, and a passion for writing


• An interest in marketing, communications, social media


• Familiarity with key social media tools (e.g. Twitter, Instagram and Facebook)


• Excellent attention to detail and a high motivation to learn


• An ability to remain calm under pressure


• An ability to prioritize work and complete tasks with quick turnaround times with minimal supervision

Are you interested in this position and do you meet the minimum requirements?

Apply by sending an email with your CV and a convincing cover letter quoting your current/previous salary to recruitment@kilimall.com by 27th May 2019

Due to the high volume of applications received only shortlisted candidates will be contacted.

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