Kituba (Kikongo), Lingala and Tshiluba Languages Speaking Call Center Agents at Flexi-Personnel
- Published date: May 6, 2020
- Category: Education, Teaching & Training
-
- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Kituba (Kikongo), Lingala and Tshiluba languages speaking call center agents.
Duties and Responsibilities
- Assist our client’s community and help resolve inquiries empathetically, accurately and on time.
- Make well balanced decisions and personally driven to be an effective advocate for our community
- Investigate and resolve issues that are reported on client platform such as requests for account support.
- Respond to user inquiries with high quality, speed, empathy and accuracy
- Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
- Identify inefficiencies in workflows and suggest solutions
- Recognize trends and patterns, and escalate issues outside the company policy to the global team
Qualifications and Experience
- Between 18-30 years.
- Must be living in Kenya.
- Must speak fluent English and One among the stated languages above.
- High school education mandatory. College education an advantage
- Must be currently unemployed or working as a casual
- Must possess strong interpersonal skills, verbal and written communication skills and most importantly empathy
- High affinity and cultural awareness of political/social situation regarding the relevant market/region
Method of Application
To apply send your CV to: wambua@flexi-personnel.com.
Indicate the Language you are familiar with on the email subject for easier retrieval and placement.
NB: Flexi Personnel does not charge candidates for job placement
Related jobs
-
Burmese, Chuukese, Tingrinya, Oromo / Amharic Languages Speaking Call Center Agents at Flexi-PersonnJobs in Kenya
Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Burmese, Chuukese, Tingrinya, Oromo / Amharic languages speaking call center agents. Duties and Responsibilities Assist our ...
-
ECDE Teacher at Missions of Hope International (MOHI)Jobs in Kenya
Qualifications for ECDE Teacher Minimum of ECDE Certificate/Diploma from Kenya National Examination Council. Registered with TSC. Must have experience and training in CBC. Relevant experience inECDE and particularly in the new curriculum. Proficienc...
-
Primary School Teacher at Missions of Hope International (MOHI)Jobs in Kenya
Applicants must have a minimum of P1 Certificate from Kenya National Examination Council and be registered with the TSC. Proficiency in English & Kiswahili; both written and spoken is required, and relevant teaching experience an added advantage....
Download Android App
