KOKO Networks Field Maintenance Technician Job 2022
- Published date: May 30, 2022
- Category: Maintenance / Technician
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Responsibilities
- Conduct on-site inspections and scheduled maintenance of Koko Points.
- Diagnose errors and resolve technical problems using a structured approach with a view to resolving incidents in a timely manner and prevent recurrence.
- Document troubleshooting steps, workarounds and resolution details.
- Make recommendations for product and process improvements.
- Take advantage of agent and customer interactions while in the field to gather intelligence and feeding.
- Plan and prioritize field activities to ensure optimal use of resources and efficient operations.
- Demonstrate accountability, care and responsibility for company resources, tools and equipment assigned to the team; maintaining them in good working condition.
- Ensure adherence to Health, Safety, Environment, and Quality Management System requirements, as well as communicating any potential risks identified.
Qualifications
- Diploma/Background in Electrical or Mechanical Engineering.
- A minimum of 2 years’ experience in field operations or a similar technical capacity.
- Demonstrated knowledge of Koko Point architecture and operation.
- Ability to test, troubleshoot, service, and repair equipment.
- Working knowledge of plumbing repairs, maintenance, and installation techniques.
- Excellent analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- A team player able to work effectively with others and independently with minimal supervision.
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