Learner- Cybersecurity at NTT Ltd
- Published date: October 4, 2023
- Category: Administrative & Office
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Key Roles and Responsibilities:
- Develops the ability to start 'owning' portions of an installation, break/fix incidents, and problem management.
- Functions jointly with the Implementation Engineering team to meet client requirements.
- May be required to perform periodic telephonic duty on the technical service desk, providing second line telephonic support under guidance to customers.
- Action less complex configurations and installations
- Attend to less complex break/fix events
Knowledge, Skills, and Attributes:
- Basic understanding and appreciation of technical design principles
- Ability to develop an understanding of fundamental project management and administration processes
- Display a strong learning orientation
- Good verbal communication skills
- Demonstrate a client service orientation
- Hands-on proactive in approach
Academic Qualifications and Certifications:
- Computer Science / Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent
Required Experience:
- Some work experience in a technical implementation engineering or similar role
What will make you a good fit for the role?
Standard career level descriptor for job level:
- Develops professional experience
- Applies policy and procedures to solve variety of issues
- Problems are moderate in nature
- Build productive internal and external working relationships
- Receives general instructions on routine work
- Receives detailed instructions on new work
- Typically needs a Bachelor’s or equivalent and entry or basic level experience; or an advanced or equivalent degree without experience; or equivalent work experience
Method of Application
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