Job Description

Lintons Beauty World

Job Title: Dispatch Driver / Rider – Lintons Place Limited

Reporting Supervisor: Dispatch Manager

Job Purpose: The primary job function of the Dispatch Driver / Rider is to ensure orders are delivered in a timely manner while providing excellent customer service to clients.

Scope of Service

• Transporting and delivering items to clients or businesses in a safe, timely manner.


• Assisting with loading and offloading items from vehicles.


• Reviewing orders before and after delivery to ensure order completeness and the customer is satisfied.


• Counterchecking deliveries with the receiving customer and reporting of over/under supply.


• Adhering to assigned routes and following time schedules.


• Abiding by all transportation laws and maintaining a safe driving record.


• Operating vehicles assigned and reporting any incidences that need servicing and maintenance.


• Undertake other office admin tasks as may be assigned.

Key Performance Indicators – Measurable Deliverables

• Customer satisfaction – On time delivery of goods in good condition and quick resolution of matters arising during delivery with minimal customer complains.


• Vehicle maintenance – Ensure vehicle assigned is in good condition at all times through regular checks and reporting on any servicing needs.


• Turnaround time – Review of delivery routes to ensure faster delivery to destination.


• Compliance – Ensure compliance to statutory requirements (Valid driving / Riding licence, Vehicle insurance etc)


• Swift reporting of incidences occurring in the line of duty.

Job Requirements

Minimum Qualifications

• High School Certificate.


• Diploma in Business related course or equivalent desirable.


• Valid driver’s / Motor cycle riders license with a clean record.

Experience

• Work experience in a busy warehouse operation is advantageous


• Working experience with motor vehicles and/or motor cycles.


• Working knowledge of routes within Nairobi and the outskirts.

Technical Skills / Leadership Competencies

• Self-motivated, Diligent and Reliable.


• Willingness to adhere to assigned routes, schedules, safety procedures, and transport laws.


• Punctuality, Honesty & Trustworthy.


• Open minded and willing to learn.


• Committed to customer satisfaction.


• Calm and can work under pressure and proactive with a sense of urgency.

Language Skills

• English


• Swahili

Key Interactions

Key Internal Contacts

• Dispatch Manager


• Product / Inventory Manager


• Dispatch Security


• Area Managers (MAC and Lintons)

Key External Contacts

• Trade Clients.


• ECP Clients


• Jumia.

How to Apply

All applications to hr@lintonsbeauty.com

Closing Date: 15th July 2021

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